3 Hot Requirements: 1. OTMM Administrator with MySQL Exp, 2. VPN Support Specialist, 3. IVR Test Consultant

Requirement : 1

Dear Partner,
 
Here is our Direct client requirement which can be filled immediately. Kindly respond to this requirement with your consultant resume, contact and current location info to speed up the interview process. Please forward your resumes to surendra@softhq.com

Job Title: OTMM Administrator with MySQL Exp 
Duration: 6 Months 
# of Positions: 1 
Position Type: Contract  
Location: Richardson, TX, USA

Job Description
Knowledge of following OTMM modules:
  • Experience in OTMM 10.5 or other versions
  • Customizations/Configuration on OTMM and associated application servers
  • Troubleshooting and analysis skills on OTMM servers and associated UI's Functional knowledge of Digital Asset Management, Asset ingestions, System Integration with MFT, Patch installations etc. 
Mandatory Skills OTMM Admin, MySQL  

Thanks,
Surendra Tummalacherla
SoftHQ
Sr.US IT Recruiter
Direct: 858-658-9200 X 618| Fax: 858-225-6834 |

Requirement : 2

Dear Partner,
 
Here is our Direct client requirement which can be filled immediately. Kindly respond to this requirement with your consultant resume, contact and current location info to speed up the interview process. Please forward your resumes to surendra@softhq.com

Job Title: VPN Support Specialist 
Duration: 6 Months 
# of Positions: 1 
Position Type: Contract  
Location: Los Angeles, CA

Job Description

The Virtual Private Network (VPN) Support Specialist will undertake design, hands-on implementation and operation of enterprise class security tools including Proxy Servers, VPN/RAS, Malware Detection, Intrusion Prevention Systems (Wireless, Network and Host Based) and Vulnerability Scanners, configuring them to detect potential security incidents and responding to threats.
  • Evaluates, tests, recommends, develops, coordinates, monitors, and maintains information security systems, including hardware, software and procedures,
  • Prepare written reports detailing compliance with laboratory and industry best practices rules.
  • Keeps up-to-date knowledge of new and emerging threats that can affect the organization's information assets and acts as the local threat intelligence and monitoring function (e.g. review security log data, respond to IPS and SEIM alerts).
  • Maintains and performs updates to security information products and audits for compliance with applicable regulatory and corporate standards/requirements including change control procedures (avoiding outages that may impact Service Level Agreements).
  • Performs day-to-day Information Security functions pertaining to computer security products and processes. Works closely with subject matter experts and management to ensure SLAs are met for business operations.
The candidates must have 2+ years the following core competencies:
  • Experience of design, hands-on implementation and operation of enterprise class security tools including, Proxy Servers, SEIM Systems, VPN/RAS, Malware Detection, Intrusion Prevention Systems (Wireless, Network and Host Based), Vulnerability Scanners, VPN's, Intrusion Detection Systems, vulnerability assessment strategies, knowledge of network infrastructures including firewalls, web application and device security is preferred, configuring them to detect potential security incidents and responding to threats.
  • Strong technical knowledge of the above and TCP/IP networking, security practices, firewall operation and rule specification, IP routing principles and protocols, security techniques for internet and local services, encryption products, SSLNPN, Windows and Unix server operating systems, Radius and 802_1X,2 Factor Authentication and regulatory standards (e.g. PCI).
  • Proficiency in performing detailed security risk, control and vulnerability assessments with the ability to absorb and understand complex 24x7 enterprise IT environments and rapidly identify potential vulnerabilities, security risks and impacts.
  • Strong analytical skills; able to integrate data/ideas from multiple sources outside of own area of expertise. Excellent communication skills with the ability to communicate highly technical issues and strategy to both technical and non-technical audiences at all levels within the company.
  • Able to self-manage within a team context and deliver results by collaborating across wider virtual teams at multiple levels in the organization.
  • Must demonstrate knowledge of Microsoft Office applications, including Excel, Word, PowerPoint, Access, Visio, and SharePoint.
Thanks,
Surendra Tummalacherla
SoftHQ
Sr.US IT Recruiter
Direct: 858-658-9200 X 618| Fax: 858-225-6834 |

Requirement : 3

Dear Partner,
 
Here is our Direct client requirement which can be filled immediately. Kindly respond to this requirement with your consultant resume, contact and current location info to speed up the interview process. Please forward your resumes to surendra@softhq.com

Job Title: IVR Test Consultant 
Duration: 6 Months 
# of Positions: 1 
Position Type: Contract  
Location: Chevy Chase, MD, USA

Job Description
  • IVR development/ Test & validation and Automation
  • CISCO Voice platform- UCC, CVP, ICM , CTI and Agent desktop. Application development, 
  • QA - Automation experience in CYARA Replay and Agent Automation.
  • Rich experience in CTI - softphone Automation.
  • Test and validation, 
  • Automation skills, experience in tools - CYARA/ Hammer etc
  • Automation approach for self-service IVR and agent end point using CYARA automation suite- CYARA Replay and Virtual agent
  • IVR Self-Service Automation with both Speech and DTMF inputs.
  • 100+ manual test case automation across all the ~12 IVRs.
  • Evaluating 1500+ agent skill groups, routing paths and Agent behaviors for virtual agent automation.
  • Validate ICM CTI attached data, KVPs such as policy number, policy type, customer name.
  • CYARA replay and Virtual agent test scripts development. 
  • Developing regression test campaigns using the automated scripts.
  • Regression and load test execution.
  • Reports generation using CYARA replay. 
Thanks,
Surendra Tummalacherla
SoftHQ
Sr.US IT Recruiter
Direct: 858-658-9200 X 618| Fax: 858-225-6834 |

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Unknown ● Tuesday, June 7, 2016

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