[MTC Global] Retail Innovation Framework

Dear All,

Retail innovation framework provides a guide to the planning of innovation programs based on three target innovation missions:

• Contextual innovation
  
• Disruptive innovation
  
• Ecosystem innovation
  

• Innovation, customer experience, third generation ecommerce and fulfilment drives omnichannel profits when best practices are designed and executed through the retail omnichannel commerce platform. 
  
• https://www.sap.com/cmp/dg/crm-xe17-ret-cmp-idc/index.html#registerNow
  

 Possible KPIs and fulfilment decisions are: 

• • Speed of delivery - for high-value customers and high-value purchases to save the sale 
• • Margin target — to reduce fulfilment costs and hence maintain product margin 
• • Sales target — to reduce old stock with increased sales velocity
  

Warm regards,

G.S.Autee

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