RE: [ACEsthetics] VENTING!!

Good thing about a small town.  They simply do not bother to come to me period.  If they do, they keep their mouths shut.  We are garnishing a farmer’s checking account right now.  He’s the first one to screw me in 15 years and he got by because my lead assistant thought he was a cute little boy.  He’s an A hole.

 

Guy W. Moorman, Jr., D.D.S.

The Swamp

Douglas, GA 31533

912-384-7400

 

 

 

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From: acesthetics@googlegroups.com [mailto:acesthetics@googlegroups.com] On Behalf Of Dr. Ray Voller
Sent: Wednesday, May 23, 2012 12:46 PM
To: ACE
Subject: [ACEsthetics] VENTING!!

 

Just had a patient's husband (who have notoriously been collection problems over the years) call up and bitch up a storm about how his dentist doesn't ever charge for recementing crowns. His wife, who was a model patient of ours (meaning we used her in our ads) had a crown we placed in 2000 (12 years ago) come out and we charged her $120 to recement it yesterday. It had great retention and she had it come out Saturday, and we were in, but couldn't get her in until yesterday. It was no problem because it was difficult to even remove it to recement it. It was rebonded with no problem.

He complained that we didn't get her in 'fast enough' and the $120 we charged for the recement (after 12 years). WTF do people want?? He said his dentist NEVER charges anything for when his crowns 'fall out!' (WTF is THAT all about anyhow!?!)

Well, our collections person is CONSTANTLY calling her and they still owe us over $1000 for work that was done last year. We have been 'nice' not sending her to collections, but when he said he'd 'encourage her to go elsewhere,'  I thought GOOD a..hole!
Man does this piss me off!!!

This just goes to show you, that when people owe you money, they basically don't like you!
FREAKIN NEXT!!!!!
Ray

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