RE: [ vuZs.net ] Need Solution of Eng101 3rd Assignment

 

 

 

Functions to match		Phrases to move
1	Apology for the error or fault	I would like to apologies for the error made by our company.
2	Accepting a Complaint	We agree that the usual high standards of our products were not met in this instance.
3	Acknowledging receipt of a complaint letter	Thank you for your letter of 3 February.
4	Explanation of the fault	This was caused by an unexpected malfunction.
5	Assurance	We assure you that this will not happen again.
6	Replacement of goods	We have dispatched the new items.
7	Regret at dissatisfaction	We understand how disappointing it can be when your expectations are not met.
8	Rejecting responsibility	I regret to inform you that we cannot take responsibility for this occurence.
9	Reasons for the rejection	This is because the item was on sale, and therefore refunds and returns are not permitted.
10	A concluding sentence aiming at retaining the goodwill	We look forward to your continued custom, and to serving you again.

 

 

 

 

 

 

Question No 2 Solutions

 

 

Meeting Minutes
aGENDA	Quality Control Process
dATE	26-4-2012
tIME	10:05 a.m.
lOCATION	Conference Room, 7/F, Phase I, Academic Complex
Note taker	Department of Computer Science and Engineering
Attendees	Members of the Department. Dr. Matthew Associate Dean of Engineering, and Miss Angela Yu (recorder)

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Date: Tue, 5 Jun 2012 01:39:31 -0700
Subject: [ vuZs.net ] Need Solution of Eng101 3rd Assignment
From: bc110200386@vu.edu.pk
To: vu-study-corner@googlegroups.com
CC: vuhelp_pk@googlegroups.com; vuzs@googlegroups.com; blue_heaven@googlegroups.com

i Need Solution of Eng101 3rd Assignment.. plz Help
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