Need Quality Analyst - Garden City, NY - C2C

Hi,

How are you? Hope you doing well. Let me know if you have any
available candidate for below position.

Job Title: Quality Analyst
Duration: 1+ years
Location: Garden City, NY
Employment Type: Corp-Corp
Hiring Type: Phone/Webcam
Who can apply: (h1b, US Citizen, GC, GC EAD)

Note: There will be Drug and Background test.
Job Description:
• Working Knowledge of Telecom Legacy systems for center dispatching
of central office technicians and special service processes for the
dispatching of outside field technicians is a must.
• Provide technical support to users of various company systems.
• Support TIER 1-Troubleshoot user problems and determine source,
advise on appropriate action.
• Write and perform technical writing, create project reports and lead
projects as directed.
• Familiar with center dispatch and central office technician
processes and special services Telecom process flows is desirable.
• This position requires the quality analyst to review requirements
documents, write test steps and cases and execute the test steps in
test environments.
Required Skills:
• Writing and documenting features into job aids and methods and
procedures for users is required after testing is completed.
• A subject matter expert in Microsoft Excel is a must for tracking assignments.
• College background is preferred.
• Must be able to communicate clearly and train users on features
after implementation tasks are completed.
• Knowledge of payroll systems will be an asset.

Mandatory:
Name:
Availability:
Location:
Rate:
Tel Number:
Alternate Number:
Email:
Visa Status:
SSN# (last 5 digits):
DOB (Month, Date & year):

Cummar Chiluveri | Pinnacle | Recruiter
Office: 214-550-0595 • Fax: 214-740-2444 • cummar.chiluveri@pinnacle1.com
5501 Lyndon B Johnson Fwy • Suite 600 • Dallas, TX • 75240
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