Direct Client Req:
Sr. Business Analyst (Only 9+ years Exp)
Location: Bloomington IL
Duration: 12 Months
Skills:
Project Business Analyst: Analyzes the organization and design of the business, BAs also assess business models and their integration with technology. The BA will be driving vision and strategy and direction for Problem and Knowledge Management in conjunctinos with Event, Incident, and Request Fulfillment. This is an area to deliver results across ICP.
Skills required:
. Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
. Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: (Functional requirements (Business Requirements Document), iii. Use Cases, GUI, Screen and Interface designs)
. Work independently with users to define concepts and under direction of project managers
. Drive and challenge business units on their assumptions of how they will successfully execute their plans
. Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
. Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
. Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.
. Develop requirements specifications according to standard templates, using natural language.
. Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
. Be the liaison between the business units, technology teams and support teams.
Must have strong written and spoken English.
5+ years in Process Design. Those excelling in this space have closer to 10 years of experience.
A high level understanding of HP Service Manager (or similar Tooling) processes is helpful
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Mayank Sharma
IDC Technologies Inc.
Ph: 408-852-7193
Email: mayank@idctechnologies.com
GTalk: mayank.cts@gmail.com
www.idctechnologies.com
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