Re: [ACEsthetics] asking for referrals

Even better if you bother to keep decent records on who they've already referred and talk about how much you enjoyed getting to know them.

 

If you are not paperless, the best spot for this in on the outside of the chart jacket alongside the major medical alerts.  It's THAT important.

 

Some practice mgt systems can be teased into tracking this info and setting it out for your morning huddle.

 

regards

bill domb

 

From: Rick Coker

Sent: Thursday, January 31, 2013 10:24 AM

To: Bill Domb

Cc: Wayne Sutton ; 'Dr. Jack P. Weiss' ; Ace

Subject: Re: [ACEsthetics] asking for referrals

 

Yes, the less stiff you are, the more relaxed, the lighter you ask, the better, while still conveying your intent. "I absolutely love it when you send people my way, Irene!" It makes my day, and when I get my Rolls Royce, I am going to take you for a ride in it! 

 

Rick

On Thu, Jan 31, 2013 at 11:50 AM, William Domb <wmdomb@verizon.net> wrote:

Easiest:

 

Just start talking about someone else's experience/treatment.  "Wow; wish you could have seen what we did this morning.  It gets us really jazzed.   Hey, we need more missionaries to get out the word about this stuff..."

 

bill domb

 

From: Wayne Sutton

Sent: Thursday, January 31, 2013 9:38 AM

To: drjackpweiss@gmail.com

Cc: ACEsthetics@GoogleGroups.com

Subject: RE: [ACEsthetics] asking for referrals

 

Whenever you hear a patient comment positively about their visit or treatment, I say something like this:  " I really appreciate you saying that.  We try very hard to do our best here and we sure would love to have more patients like you.  If you have any family or friends that need a great dentist, please send them our way."  Needs to be honest and eye to eye.  WS

 

 

Wayne Sutton, DDS,FACE,FAGD,FDOCS,FADIA

1330 Medical Center Dr.  Suite #1

Rohnert Park, CA  94928

 

707-585-2555

707-585-3704 (fax)

 

www.SonomaSmiles.com

www.SuisunCityDental.com

www.YourCaliforniaCosmeticDentist.com

www.NorthernCaliforniaDentist.com

 

From: acesthetics@googlegroups.com [mailto:acesthetics@googlegroups.com] On Behalf Of Jack Weiss
Sent: Thursday, January 31, 2013 9:23 AM
To: acesthetics@googlegroups.com
Subject: [ACEsthetics] asking for referrals

 

    What do all of you say or how do you ask patients for referrals? I've been told that I sound a bit rehearsed when asking. It would be nice to have several options so we can change the way we ask.

     Thanks,

           Jack

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Dr. Rick Coker, DDS, FACE
Director, Academy of Comprehensive Esthetics
www.tyler-smiles.com, www.tylersleep.com
http://www.google.com/profiles/riccoker.
903-581-1777