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Thursday, January 31, 2013

Re: [ACEsthetics] free dentistry for the team families?

I will throw in a me too for my office.  We have always provided free care for our staff and their immediate family members.  They are part of our for of missionaries to go out and talk about our practice.
Mark
Mark Malterud DDS MAGD
770 Mount Curve Blvd.
St. Paul, MN. 55116
Cell 612-747-4853




On Jan 31, 2013, at 5:01 PM, Craig Harder wrote:

I've always felt that dentistry for the immediate family still living at home was an employment benefit for the staff.
I know many offices that hold a team/family dental day a few times a year and all donate their services to each other.  For me, I'm selfish and know that I do my best work when I'm in a routine of the daily work flow.  So, I much prefer just to handle these rare situations within our regular schedule.
 
The thing is...you've already got a precedent and policy in your manual.  Slippery slope just to change it now that some one is requesting it....
 
----- Original Message -----
Sent: Thursday, January 31, 2013 2:38 PM
Subject: [ACEsthetics] free dentistry for the team families?

I know this subject has been brought up before but..
Today at our monthly staff meeting, my receptionist asked if her entire family could be treated for free. 
Before you jump down my throat..She said something that made sense. If her four kids and husband have ideal dentistry (minus lab bills, etc), they're good messengers and allies for referrals. This would of course mean that all other spouses and kids would also receive no charge dentistry. I have ROUTINELY offered a 30% discount on all 'immediate family' services (plus lab bills). I thought this was fair and it IS in our office manual. 
What is it that you all discount immediate family members of team members? What's considered fair and normal?
Thanks 
Ray

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