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Thursday, March 28, 2013

Re: [ACEsthetics] How do you account for patients you refer out to specialists

Rick,

We are kind of struggling with this right now also.  We have setup referal codes so we know what is going out but have no good way to track if the patient followed up.  We are using Eaglesoft.  As much as I love many things about Eaglesoft their specialist referal stuff is really completely useless.  It is like the programmer made it with no input from an actual working office.

Jeff

Jeff L. Rodgers, DMD, PC
www.DunwoodyDentistry.com
www.SleepDunwoody.com
Atlanta, GA


On Mar 28, 2013, at 11:01 AM, Rick Coker <riccoker@gmail.com> wrote:

Well, I am going to see what sort of Practice works report can be done and be sure to do that weekly, but we can always do a spiral notebook, or a online report of some kind. One thing I am going to do is to be sure that all the specialists get a clear message of what I expect FROM them when I refer.

Rick


On Thu, Mar 28, 2013 at 9:58 AM, David Hamel <hameldds@gmail.com> wrote:
Rick, as an old timer, here is what I've discovered about the black hole syndrome.  It has gotten bigger with every update of computerization in my office.  What happened to the good ol days of writing it down on a spiral notebook when someone was referred out or missed an appointment?  Now we can scan for patients not seen since... but they are basically lost behind a computer screen in my office to a higher degree.

Dave

David Hamel DDS
1200 Broadway
Marysville, KS 66508
KDA Past President 2010







On Mar 28, 2013, at 8:27 AM, Rick Coker wrote:

I am wanting to develop a form where I can know what happened with each patient I refer out to a specialist- surgeon, implant guy, endodontist, periodontist.

I fear the "black hole" syndrome, where you really don't know what happened with your folks, and sure, I can go look in practiceworks at a particular patient, but what if I don't remember that patient's name?

How do you handle this?

Rick

--
Dr. Rick Coker, DDS, FACE
Director, Academy of Comprehensive Esthetics
www.tyler-smiles.com, www.tylersleep.com
http://www.google.com/profiles/riccoker.
903-581-1777

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--
Dr. Rick Coker, DDS, FACE
Director, Academy of Comprehensive Esthetics
www.tyler-smiles.com, www.tylersleep.com
http://www.google.com/profiles/riccoker.
903-581-1777

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