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Monday, March 4, 2013

RE: [ACEsthetics] how would you answer this?

I do this Hollie but they are sitting in my chair when I do it…not on the phone.

 

Guy W. Moorman, Jr., D.D.S.

The Swamp

Douglas, GA 31533

912-384-7400

 

 

 

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From: Asstdentl [mailto:asstdentl@gmail.com]
Sent: Sunday, March 03, 2013 11:22 AM
To: riccoker@gmail.com
Cc: Guy Moorman; Ken siegel; gnr
Subject: Re: [ACEsthetics] how would you answer this?

 

When talking about fees why can't things be given in a range from lowest to highest? 

 

maybe something like this: 

 

"Thank you Mrs. Bryant for visiting bluebell dentistry.com and seeking out information for your tooth replacement options. There are many options for tooth replacement these day, everything from a temporary fix to a long term solution, plastic teeth or porcelain teeth as well as being asleep or awake  while your teeth are being replaced.

This means that you have many choices to consider and there will be many decisions to make along the way. 

 

We are happy to provide you with a  broad fee ranges for teeth replacement in our office. You could spend 2000-20,000 on yourself depending on whether you wanted to replace a few teeth or all of your teeth and how you wanted to go about doing that.

 

When you are ready to move forward we offer a free consultation to evaluate your options and make sure that you feel comfortable in the care we can offer you.

 

If you choose to move forward with Bluebell dentistry and Dr. Blue then we would do a full dental physical and evaluation of your overall health to determine definite choice for you to consider. 

 

If you have any additional questions please feel free to contact is at xxx -xxxx. "

 

 

 

that is my thoughts on handling these types of messages ... I'm sure other offices do things differently 


Hollie Bryant

Bryant Consultants

Consultant,Writer,Speaker

 

O:803.322.6020

F:803.462.5798

 


On Mar 3, 2013, at 10:31 AM, Rick Coker <riccoker@gmail.com> wrote:

I think that with the internet and the push for transparency, there is some opportunity to answer questions about costs and not paint yourself into a corner, and even though that is one of my weakest areas - talking money to people.

 

I truly feel that a low cost option for restorative procedures will give a solid base, and whether it is Lumineers or Lava Ultimate- that might give you a baseline fee to start with, say for veneers, or with a nice flexible acrylic partial for a restorative patient.

 

It is just hard to know what is called for, and sure, it is a seeming mine field, but I also think that patients get tired of the run-around they get, and are owed some truthful explanations.

 

I think we are so used to putting ourselves ABOVE price shopping or comparisons that we ignore the fact that we do the same thing- we compare labs and lab fees, we compare dental supply companies all the time, we often just want to know what sort of numbers we are looking at.

 

For instance, Biolase is offering a new scanner that will give its data in a open format, so that any lab can use it (supposedly different from other scanners) and it sounded really great when the techie sales guy was telling me about it, and I just wanted a ball park figure and he said around thirty thousand, and that was all I needed to know. I wasn't ready to buy, but I wanted to know if it was in my price range. That's how many patients are- "Just give me an idea and treat me like I was a competent human being!".

 

I don't know the answers here, but I am working on it, and it is way counterintuitive to how we have operated for the past 40 years, but there is a germ of a good idea in there, a way to interact with courtesy and transparency, even without knowing all of the needed facts!

 

Rick

 

On Sun, Mar 3, 2013 at 5:59 AM, Guy Moorman <gmoor@windstream.net> wrote:

I will answer nothing except in the office because they don't know what they need. 

 

Guy W. Moorman, Jr., D.D.S.

The Swamp

Douglas, GA 31533

912-384-7400

 

 

 

This email message and any attached files are confidential and are intended solely for the use of the addressee(s) named above.  This communication may contain material protected by patient rights, work product, or other privileges.  If you are not an intended recipient, you have received this communication in error and any review, use, dissemination, forwarding, printing, copying, or other distribution of this email message and any attached files is strictly prohibited.  If you have received the confidential message in error, please notify the sender immediately by reply email message and permanently delete the original message. 

 

From: acesthetics@googlegroups.com [mailto:acesthetics@googlegroups.com] On Behalf Of Ken siegel
Sent: Saturday, March 02, 2013 11:57 AM
To: gnr
Subject: [ACEsthetics] how would you answer this?

 

This is becoming an all too frequent occurrence.  I got this from an inquire on my Web site.  How would you all answer this?

 

Unfortunaley I am looking at least a partial denture soon. Before we go any further I would like an estimate of the range for dentures? a full mouth $......... a partial$......... just so I have an ideal on how much I can expect. I heard from others they range from 1,0000 a set to 2,0000 if they are much more then what are the differences?? I am not ready to do anything yet but, I would appreciate just a ball park figure Dr. Siegal.

 

Kenneth Siegel, D.M.D.

Dental Excellence of Blue Bell

706 Dekalb Pike

Blue Bell, Pa 19422

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--
Dr. Rick Coker, DDS, FACE
Director, Academy of Comprehensive Esthetics
www.tyler-smiles.com, www.tylersleep.com
http://www.google.com/profiles/riccoker.
903-581-1777

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