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Wednesday, April 3, 2013

RE: [ACEsthetics] Office management software

Dentrix has a document center and you can scan anything and as much of something as you want.  I am personally scanning in everything from lab slips to correspondence from my implant guy.  It is much easier to keep an account of and you don’t have to tear through a paper chart looking for a particular lab slip to see where the mistake was made.  But sadly, I’m the only one in the office doing that.  I’m scanning all the implant correspondence into the partner’s document center and I’ve told them to look there.

 

Guy W. Moorman, Jr., D.D.S.

The Swamp

Douglas, GA 31533

912-384-7400

 

 

 

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From: acesthetics@googlegroups.com [mailto:acesthetics@googlegroups.com] On Behalf Of Rick Coker
Sent: Tuesday, April 02, 2013 11:42 AM
To: Craig Callen
Cc: DMD Jeff L. Rodgers; ACEsthetics group
Subject: Re: [ACEsthetics] Office management software

 

One of the problems with the more sophisticated systems is that there are so many bells and whistles that the average dummy like me won't know about a program feature for years. Most of them have customization and report writing, but typically I don't know how to ask the right questions!

 

We use Practiceworks/Carestream and it seems to work well, we do use the scanners, but you can only attach the pdf to the patient's information, you can't actually integrate it into the chart. But soon, we will be able to do that with their e-forms. Send the patient a link to a form they can fill out at home, then they send it to us and it can be entered right into their records.

 

Rick

 

On Tue, Apr 2, 2013 at 10:37 AM, Craig Callen <craigcallendds@gmail.com> wrote:

Jeff,
Contact these guys and ask for Don Hilsenroth.  They don't sell the software, but work with all systems and set up the hardware/networks.  Worked with them for years.  Will point you in the right direction.

Diversified Digital
6775 Industrial Pky.
North Olmsted, OH  44070
Phone: 888-734-3701
Fax:  (440) 734-3767

email us: info@diversifieddigital.com

 

On Tue, Apr 2, 2013 at 9:54 AM, Jeff Rodgers <drrodgers@drrodgers.com> wrote:

I have been a huge fan of Eaglesoft since starting to use it in 2004-2005.  We switched to it from Dentrix when we wanted to go paperless.  It used to be very responsive to user input and updates were usually full of helpful tweaks.  The most recent major update reached a point where it was close to shutting down our office.  And Pattersons response was a very polite, "We are sorry you are having those issues.  None of our other users are."  Then later "Okay some of our other users are".  Then later "This was a known issue when we released but it effects very few users.  Are your computers up to date."

 

Anyway…I could easily go off on a tangent here but now we are having constant scanning issues and the scanners they recommend are generally one page at a time scanners that make using them totally impractical.

 

So…to that end…we are going to start looking around again at various practice software.  I am not a huge fan of cloud based at this stage so we can forego those for now.  I currently own schick intraoral sensors and a sirona digital pan.  Would love to have integration there.  Also we are completely chartless and staying that way is a requirement.

 

I know Eaglesoft stores things in an old version of a SQL database so data migration should not be completely impossible.

 

Anyone have any thoughts or something they completely love?  We are not taking this lightly.

 

Thanks,

Jeff

 

Jeff L. Rodgers, DMD, PC

Atlanta, GA

 

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Craig C. Callen, D.D.S. & Associates
552 South Trimble Road
Mansfield, Ohio 44906
419-756-0188
www.DrCallen.com
Cutting Edge Seminars

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Dr. Rick Coker, DDS, FACE
Director, Academy of Comprehensive Esthetics
www.tyler-smiles.com, www.tylersleep.com
http://www.google.com/profiles/riccoker.
903-581-1777

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