Re: [ACEsthetics] Answering phones after hours

I just have my cell phone on the voice mail at the office.  If I don't recognize the number on the phone I don't answer and then listen to the voice mail.  We had terrible service issues with answering services and stopped paying for it.

But I am a small volume shop and get maybe 5-10 after hours call per year.

Jeff

Jeff L. Rodgers, DMD, PC

www.DunwoodyDentistry.com
www.SleepDunwoody.com

Atlanta, GA

On Jul 29, 2013, at 10:18 PM, toothmedic@aol.com wrote:

Looking for some help with our answering service problem

Currently spending ~$400-450/month for an answering service for after hours. Got to listen to some of the calls they have answered lately and it is just terrible.

What is everyone else doing after hour?

Someone suggested an answering machine and letting a team member have the phone (with extra pay) to handle emergencies only. Are there answering machines that will not take messages but will forward emergency calls?

Would appreciate any input

Thanks in advance


Paul


Dr. Paul S. Levine
toothmedic@aol.com

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