A new Job, ID: 102064 was added at eJobsVille.com - For the Best Tech Jobs in Town
Title: Business System Analyst posted on 2014-01-29 10:56:59
Job Description:Hi,
We are looking for Business System Analyst in CT kindly go through the below job opening and let me know your interest. Please send resume in word format along with pay rate details.
Job Title: Business System Analyst (Infrastruture)
Duration: 6 Months Contract
Location: Hartford.CT
Client: Travelers
INPERSON IS MUST
Incumbent serves as the Subject Matter Expert (SME) for a minimum of one product and/or tools in the Distributed environments. Is assigned and resolves complex atypical incidents and issues associated with Distributed, issues and determines when to escalate as appropriate.
Incumbent provides superior customer service to all areas within the ITOC as well as the entire IT organization and business customers.
The right candidate provides direction/leadership to the associate members of the team when complex problems/issues are escalated.
Executes and/or manages changes related to Distributed, to include hardware and software installations, upgrades, removals, reconfigurations, and/or repairs.
Oversees and provides direction to vendor personnel in the performance of installation, maintenance, and/or repair activities.
WORK EXPERIENCE:
Prefer 5-7+ years’ experience in the distributed environment..
Incumbent is able to work independent of day-to-day direction with demonstrated effective decision making skills, and exhibits strong experience directing others through complex problem recoveries.
Incumbent has strong written and oral communication skills.
OTHER:
Technical Knowledge
Incumbent requires strong technical and inter-personal relationship building skills. A solid understanding of the Distributed, technologies to execute routine problem diagnostics, incident and problem management, change implementation, product installation and support.
Demonstrates a balanced view of own strengths and weaknesses.
Leverages strengths and works to improve in or manage areas of weakness.
Incumbent is able to learn and apply new concepts.
Execution
The individual must be capable of self-initiating solutions related to technical problems and deficiencies. Incumbent must be a solid problem solver, being cognizant of available technical and procedural resources, toward resolution that are low cost, fair, and service oriented. The person must also know when to escalate to management and expert technicians when the situation warrants. Incumbent initiates problem escalation to management and business line customers according to established procedures.
Continuous Improvement Mindset
Proactively seeks and offers ideas or new ways of doing things that will provide added value to existing company processes.
Candid Collaboration and Communications
Seeks out and develops partnerships both within their group and throughout the organization.
Conveys and spreads candid and complete information while working with others towards group and company goals.
Speed and Flexibility
Assesses and adapts to change while maintaining stability and integrity.
Candidate must be able to handle new and/or shifting priorities.
Displays commitment to excellence and looks to improve and promote quality.
Leadership
Takes initiative and successfully presents new ideas that have clear merit and value.
Recognizes need for and demonstrates role model behavior.
Planning and Project Management
Has strong understanding of how projects impact the business and demonstrates solid project management skills.
Value for Money
Understands and treats all resources as a precious commodity.
Salary: Open
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Best regards,
eJobsVille.com - For The Best Tech Jobs In Town
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