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Please go through the following requirement and let me know on Kevin@riderconsultinginc.com if you have any available resources
Healthcare
Role : Sr. Infrastructure Engineer – Exchange/Sharepoint/Lync
Location :Boston, MA
Interview : Face to face is a must
Position Summary:
Provide expertise for design and support of the Exchange, Lync and Sharepoint enterprise integration management systems running in the public cloud solution Support the ADFS and Directory Synchronization between the cloud and local premise security systems. Provide guidance in the development of infrastructure requirements with business, application architecture group, and solution teams; ensure the seamless integration and synchronization of business applications, security, and infrastructure technologies. Lead the introduction of new/incoming technology projects into production; manage integration management systems for system availability, administration, operational processes, vendor management, and best practices across the enterprise.
Responsible for team leadership on production support, design, planning, implementation, functional testing, troubleshooting, and protection of corporate assets. Involves proactive monitoring of equipment and systems to support both existing and new applications. May include security/performance monitoring, configuration management, issue escalation and resolution, systems engineering, administration, security documentation, and strategic technical planning.
Key Accountabilities:
Responsibilities:
Exchange, Lync, Sharepoint Administration – manage all aspects including:
Ø Proficient in Powershell
Ø Manage and maintain intranet sites and sub-sites, manage site security, site standards, layout structure and content, and system security for SharePoint 2010
Ø Utilize in-depth understanding of the capabilities of SharePoint 2010, SharePoint templates (site and list templates), web parts development, workflow and content management
Ø Apply document and content management expertise to establish, organize and manage documents within controlled libraries
Ø Develop policies to facilitate proper document management, storage and control
Ø Provide the appropriate level of business analysis and business process understanding in order to assist various levels of the organization in leveraging the most effective methods of SharePoint
Ø Provide first level support to resolve technical issues on SharePoint 2010
Ø Work with IT developers to configure and administer the SharePoint Sites
Ø Monitor and ensure appropriate availability, reliability, performance of the cloud environment; escalate any issues and work with appropriate technical support teams
Ø Participate on conversions of any collaboration applications to Sharepoint
Ø Participate in planning and execution of tasks related to upgrades, patching, changes that are part of or integrated with this environment.
Ø Develop, configure and maintain document libraries, enterprise lists and site collections.
Ø Perform typical system administration activities such as site creation, user training, backup/restore, ID builds, Distribution List builds, TLS additions, issue resolution, etc.
Ø Develop and help users develop InfoPath forms
Ø Creation, deletion and maintenance of end-user accounts, distribution lists, and mailbox permissions across the organization.
Ø Perform daily system health checks and address issues as they arise.
Ø Point of contact to system users and IT Helpdesks for Outlook and MS Exchange issues, email related requests and administrative tasks, Sharepoint and Lync issues or administrative tasks.
Ø Coordinate software and Exchange Database, Sharepoint, Lync changes with Production Management.
Ø Actively participate in strategic activities such as design testing, definition, review, and development of project and testing plans as needed.
Ø Lead technology role to the enterprise integration management services teams servicing medium to large installations.
Ø Overall responsibility for the management of integration system assets including engineering, specification, maintenance, troubleshooting, and performance tuning to meet aggressive SLA's.
Ø Responsibilities include more than one of the following engineering disciplines; Exchange engineering, Sharepoint engineering, Lync Engineering, ADFS engineering, Directory Synchronization engineering, capacity planning, performance engineering, coupled with proposing enhancements to the architecture and supporting deployment efforts.
Ø Develops and follows agreed standards of system support
Ø Develop and support / enforce reference architecture and usage patterns for integration engineering.
Ø Required to understand and work with internal customers, and to develop integration management requirements during scope definition phases of all projects.
Ø Work with business requirements to develop technical solutions during solutions design phase. Represent the interests/perspective of the Infrastructure team.
Ø Provide expertise to project managers to understand project priorities and help sequence implementations and modifications accordingly.
Ø Communicate within project teams to set deliverables and expectations (time/resource requirements).
Ø Recognize, identify, and communicate risks during course of projects
Ø Work with Solution Delivery Teams to implement testing plans; ensure the resolution and communication of cross-application/organization testing issues and decisions.
Ø Liaison with other IT groups; implement the design and development of testing using the detailed business requirements document provided by the business analysts.
Ø Work with Professional Services to manage the relationship with internal and external services vendors to ensure superior service delivery for all testing work. Build vendor relations as appropriate.
Ø Provides the conduit between the business requirements and the technical resources to ensure technical design, development and testing meet the needs of the business.
2. Resource and Financial Management
· Contributes to staff development and internal departmental process improvement acting as a role model and mentor to colleagues.
Key Competencies
- Adaptability & Growth
· Actively seeks information and instructs others to understand changes
· Adapts leadership work style to fit environment
· Capable of leading others to follow through on cross-functional tasks.
- Analyzing Needs & Proposing Solutions
· Owns problems and solutions. Empowers teams to make decisions and own solutions to problems instead of constant escalation.
· Draws upon diverse sources for ideas and inspiration in creative problem-solving activities
· Considers the implications of the recommended solution in light of the culture and context of BCBSMA
- Fostering Teamwork & Collaboration
· Seeks and develops suggestions from others, drives partnering relationships
· Uses appropriate influencing techniques to gain genuine agreement.
· Persists by using different approaches
- Building Trust
· Understands and represents multiple perspectives so that others understand positions and policies
· Champions the perspectives of different partners even in the face of resistance
· Serves as a role model for others.
- Communicating Effectively
· Creates plans for communicating information to business partners
· Employs diverse media to summarize and convey results depending on the audience
· Recognized as business unit expert in external communication, serves as a role model for others.
- Influencing & Negotiating
· Provides counseling and guidance to others in developing convincing rationale based on the business case
· Anticipates and handles objections
· Able to advocate for effective solutions while acknowledging diverse viewpoints.
- Acting with Urgency
· Regularly takes actions that go beyond requirements to achieve objectives
· Provides leadership and direction for project execution
· Provides expertise to identify potential problems and executes adjustments to project timelines, tasks and resources allocation as required.
- Leadership Responsibilities
· Works cross functionally to facilitate and organize actions to meet division and corporate goals
· Assumes a lead role in collaborating to influence actions and decisions to positively impact business and financial results.
· Supports development and implementation of sound business initiatives across the division and BCBSMA.
· Champions process improvements fostering ownership and empowerment across the project teams, IT and the organization.
· As assigned, management of day to day work for Vendor/Outsource Analysts on the project team, and performance feedback.
Background and Experience
Ø College degree in related technical/business or equivalent work experience.
Ø Requires 7-10 years of related Exchange, Sharepoint, Lync, Active Directory, networking, security, or infrastructure experience.
Ø Must be proficient in Powershell
Ø Must be able to analyze raw results, determine/resolve bottlenecks, and create meaningful documentation of testing scenarios and results
Ø Experience working with a cloud deployment of Exchange, Sharepoing and Lync that interfaces back to local on premise security applications
Ø Troubleshooting experience pertaining to forms of integration management, security, and application issues.
Ø Experience with medium sized technical projects, with demonstrated oral and written ability to communicate with team members. Must know when to ask for assistance, and when to give assistance. Must be approachable, teachable, a team player with a strong desire to improve the operational efficiency of our organizations integration management infrastructure.
Ø Willingness to work beyond core business hours, if necessary to minimize business interruption during planned or unplanned security system modifications.
Ø Possess strong analytical and troubleshooting skills.
Ø Ability to conceptualize, launch and deliver technology projects on time and within budget, following SDLC standards.
Ø Knowledge of sourcing methodologies, operating models and working with professional services firms.
Ø Excellent written and verbal communication skills
Ø Influencing/negotiation skills
Ø Interpersonal/relationship management skills.
Kevin Patel
Ph No:- 980-819-0687
E-mail:- kevin@riderconsultinginc.com
G-Talk : kevinpatel.rider@gmail.com
Web Site :- www.riderconsultinginc.com
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