Well said Professor Gupta. I generally say that no management process has ever been repeated with same results and the reason is very simple. People coming from different socio-cultural-economic backgrounds Act, React and Respond differently. Even the same individual may behave differently from time to time depending on the state of mind at the given moment. I believe people are key resource in any management process.
Regards
Virendra Goel
From: join_mtc@googlegroups.com [mailto:join_mtc@googlegroups.com] On Behalf Of Vishwas Gupta
Sent: Friday, May 02, 2014 11:07 AM
To: join_mtc@googlegroups.com
Subject: [MTC Global] Relevance to Sig Sigma
The role played by six sigma in reducing the cost for companies such as Motorola, Nokia, Kodak, Ericsson, Sony, NEC etc. are commendable. But today when we look back at the same companies, most of them have either become bankrupt or are underperforming. What is the greatness in reducing the present cost of operations without identifying new revenue streams for the future? It is as if you won the battle but lost the war!!.
The people who treat Deming and Duran as demi-gods and believe whatever the Japanese say as the 'right management techniques' as the panacea for all ills forget the fact that there is not a single company of significance that has emerged from Japan in the last decade. New companies are emerging in hordes from the Koreas and Chinas of the world. In this light it might be worthwhile to remember what C. K. Prahalad had told about quality almost prophetically 20 years back at a time when the world was obsessed with Quality and Quality Management Systems. According to him, "Quality will no longer be a differentiator, but just the cost of market entry". Today that exactly is the reality.
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Vishwas Gupta
Assistant Professor
Department of Business
Lovely Professional University
Jalandhar (Punjab) 144411
India
+91-84370-61270
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MTC GLOBAL- Educate, Empower, Elevate
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