A new Job, ID: 214933 was added at eJobsVille.com - For the Best Tech Jobs in Town
Title: Incident Management posted on 2014-07-29 18:15:59
Job Description:
JOB DESCRIPTIONS:-
SKILLS REQUIRED:-
Taking ownership of major incidents
• Coordinating with various teams for incident resolution
• Opening the communication channel at the time of crisis
• Determining the stakeholders for communication updates
• Determining the contents of the communication
• Communicate the Major Incident updates to the stakeholders
• Reviewing and performing incident reviews
• Preparing the Major Incident Report and presenting it to the management
• Proposing improvements in service delivery, processes and infrastructure
• Defining targets for process improvement
• Providing adequate process training for the organization
• Monitoring and reporting the performance of the process
• Identifying and communicating opportunities for process improvement
MUST HAVE SKILLS
Requires a bachelor's degree in area of specialty.
At least 3 years of experience in the field or in a related area.
Analytical abilities, business knowledge and communication skills.
===========================================================
Job Requirements:
Job Position:- Incident/Change & Release Management
Location:- Minneapolis, MN
Duration:- Long Term
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JOB DESCRIPTIONS:-
SKILLS REQUIRED:-
Taking ownership of major incidents
• Coordinating with various teams for incident resolution
• Opening the communication channel at the time of crisis
• Determining the stakeholders for communication updates
• Determining the contents of the communication
• Communicate the Major Incident updates to the stakeholders
• Reviewing and performing incident reviews
• Preparing the Major Incident Report and presenting it to the management
• Proposing improvements in service delivery, processes and infrastructure
• Defining targets for process improvement
• Providing adequate process training for the organization
• Monitoring and reporting the performance of the process
• Identifying and communicating opportunities for process improvement
MUST HAVE SKILLS
Requires a bachelor's degree in area of specialty.
At least 3 years of experience in the field or in a related area.
Analytical abilities, business knowledge and communication skills.
===========================================================
In case you are not looking for the change at this point of time please refer your colleagues, Friends etc.
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eJobsVille.com - For The Best Tech Jobs In Town
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