[MTC Global] WOW approach

Dear friends,

Good morning.

Approach.

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WOW APPROACH

Last spring I was walking in a park. A short distance ahead of me was a mom and her three-year-old daughter. The little girl was holding on to a string that was attached to a helium balloon. 

 

All of a sudden, a sharp gust of wind took the balloon from the little girl. I braced myself for some screaming and crying.

 

But, no! As the little girl turned to watch her balloon go skyward, she gleefully shouted out, "Wow!"

 

I didn't realize it at that moment, but that little girl taught me something.

 

Later that day, I received a phone call from a person with news of an unexpected problem. I felt like responding with "Oh no, what should we do?" But remembering that little girl, I found myself saying, "Wow, that's interesting! How can I help you?"

 

One thing's for sure - life's always going to keep us off balance with its unexpected problems. That's a given. What's not preordained is our response. We can choose to be frustrated or fascinated.

 

No matter what the situation, a fascinated "Wow!" will always beat a frustrated "Oh, no."

 

So the next time you experience one of life's unexpected gusts, remember that little girl and make it a "Wow!" experience. The "Wow!" response always works . .

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With regards,

Dr. K. Sampath Kumar,  B.A. (Economics), BGL, M.Com., M.Phil., Cert. A.I.I.B.,
                                        MBA (Finance), MBA (HR & Marketing),  ACS, FCMA, Ph. D.,
Professor, SSN School of Management
C/o. SSN College of Engineering
Rajiv Gandhi Salai (OMR)
KALAVAKKAM - 603110
Kancheepuram District, Tamil Nadu, India
Landline :  044-24860668
Mobile    :  9094405733
 
Success consists of getting up
just one more time than you fall
-- Oliver Goldsmith