Urgent Requirement--System Engineer--Columbus, OH

Hi,

Please find the detailed job description mention below.

It will be really appreciated if you can provide me the updated resume at your earliest.

Looking forward for your response.

 

Role:           System Engineer

Location:   Columbus, OH

Duration:   12+ Months

 

 

JOB DESCRIPTION:

• Provides exceptional customer service to store personnel through Tier 2 incident management. Assumes responsibility for maintaining brand service level agreements from a Tier 2 incident management perspective. Acts as an additional point of escalation for level I and level II analysts.

• Administration of the application deployment process to the field and adherence to software vendor application patch schedule for stores.

• Point of sale lab management, for multiple locations, requiring coordination between application services, infrastructure, quality assurance and store operations within each brand. In conjunction with release management and device allocation.

• Interaction with IT leadership to assist in project planning from a budget and resource allocation perspective. Also, provide insight into strategy and technology road mapping sessions.

• Provides direction / oversight for project work related to supporting stores and the store technology to ensure adherence to budget and timeline. Escalate potential issues and risks related to a project as needed.

• Administrative – Tracks time in time tracking tool, attends weekly status meetings and other meetings, maintains incident tickets, emails, and other documentation.

 

 

 

Please provide me the updated resume at your earliest.

 

 

 

Thanks and Regards,

Anurag Singh

Email: anurags@sysmind.com

Gtalk: anurag.sysmind@gmail.com

Ph: 609-897-9670 x 2188

Fax: 609-228-552

Address: 38 Washington Road, Princeton Jn, NJ 08550 

    

 

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