Hi
Please lookup the below position and if you feel comfortable ,then please send me your updated resume
Position: Linux-Unix Engineer- Web Application Tier 2 support
Location: Bellevue, WA
Duration: 6+ Month
Phone Hire
GC , USC Only
Web application Support Tier 2. Not looking for an admin Linux/Unix. Looking for a tier 2 person for support. Must know Java, all the web app sit on a redhat server.
Job Description / Responsibilities
· Provide Tier II support for a wide range of business applications across the company including deployment, support, maintenance, monitoring where required
· Work on problems/projects of diverse complexity and scope
· Prepared to lead and drive outage bridges, war room situations.
· Participate in design review meetings and provide impact assessments as part of IT projects
· Plan and coordinate the rollout of new releases and upgrades to applications
· Effectively manage multiple issues and properly prioritize and manage them to ensure timely resolution through established incident/problem management practices
· Adhere to established SLAs
· Participate in testing new application and their respective changes across the enterprise
· Assist in preparation and creation of comprehensive documentation for defined applications to include: operational runbooks, impact assessments, SOPs, application details, tools and monitoring Participate in cross-functional meetings to aid in implementing new tools and processes for Tier I/II Operations as part of operational hand-offs
· Continuously adopt a proactive approach to ensure application reliability and availability
· Provide and recommend long term fixes for reoccurring issues through established problem management processes and procedures
· Provide direction and guidance to other Application Support Analysts
· Serve as a liaison between the business and IT functional teams, networking with senior level internal and external personnel
· Provide 24X7 on-call rotation support for all high severity issues using independent judgment in selecting methods and techniques to provide solutions
Job Requirement
· Desired Skills and Experience:
· 5-7 years primarily supporting web applications
· Experience supporting users in a complex and global application environment
· Ability to interpret application code in logs
· Excellent de-bugging skills and leadership in owning and driving an issue to closure by presenting cold facts from logs and other tools.
· Preferred to have worked on Ericsson ECE and MSDP framework.
· Excellent troubleshooting and triaging skills. Need to own a problem, find the root cause and plan for fixing the problem in production environment
· Excellent Linux Redhat skills needed to triaging issues on applications hosted on Linux OS
· Some background in application development a plus.
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