Very Hot Urgent req for the position of Cisco Voice Engineer @Austin, TX

Please send me profile on my id vsaraswat@tekshapers.com

Position:- Cisco Voice Engineer

Duration:- 6+ Months

Location:- Austin, TX

MOI:- Telephonic + Skype

 

Responsibilities:

·         CCNP, 6 years of Cisco Unified Call Manager, Cisco Unity/Unity Connect, Cisco Unified Contact Center Enterprise (UCCE/CVP), Cisco routing/switching

The Worker will be required to perform advanced Voice-Over IP communications systems work which will involve:

·         implementation, maintenance, and monitoring of the agency's communications systems

·         install, configure, test, upgrade, and maintain communications systems equipment and software

·         direct the implementation of modifications to agency's communications systems

·         manage and administer Call Manager servers, including planning and coordinating application upgrades and maintenance activities

·         maintain quality of service (QOS) controls to support voice over IP/frame relay/ATM

·         configure telephony applications such as CVP, ICM, IP communicator, interactive voice response along with other call-center centric software packages

·         monitors the communications systems environment and takes corrective measures to ensure efficient and resilient performance.  Review systems vulnerability assessments to ensure compliance with recognized industry standards and best practices

·         coordinate immediate corrective action to communications systems known to have any security weaknesses or vulnerabilities, including installing appropriate patches or upgrades

·         configure, monitor and maintain communications systems monitoring and performance measuring systems

·         troubleshoot complex systems problems related to communications systems infrastructure

·         use network sniffer and other diagnostic devices to analyze and troubleshoot communications systems problems

·         cross train team members in IP telephony concepts and practices.

·         Strong written, verbal, and interpersonal communication skills.

·         Must be able to work independently in a diverse team environment with local and remote teams

·         Must possess problem-solving skills and ability to multi-task with readiness to put in extra efforts when necessary

·         Perform related work as assigned

·         Must be able to work independently

·         Knowledge of software development methodologies

·         Must possess problem-solving skills and ability to multi-task

·         Must be able to work around projects and deadlines with readiness to put in extra efforts when necessary

 

 

Regards,

Vijay Saraswat(Sr Technical Recruiter)

Tel Off: 248.565.4747 | Ext. 108| F: 248.254.7211 |
Email Id: vsaraswat@tekshapers.com | W: www.tekshapers.com
GTalk: vsaraswat@tekshapers.com/vijay.rgtalent

 

Tekshapers Inc. |1441 E Maple Rd,Suit#301,Troy,Michigan, USA

 

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