Salesforce & service cloud at CA

Dear Partner,

 

Here is our Direct client requirement which can be filled immediately. Kindly respond to this requirement with your consultant resume, contact and current location info to speed up the interview process. Please forward your resumes to surendra@softhq.com

Job Title: Salesforce & service cloud

Domain: SFDC

Duration: 6 Months 

# of Positions: 1 

Position Type: Contract  

Location: CALIFORNIA

Years of Experience: 10+

Job Description

Detailed JD *(cannot get relevant profiles with one liner JD, so provide clear JD with roles and responsibilities, it will help vendors in sourcing right candidates) Configurations and Enhancements to sales force sales & service cloud is to be done.

• Has to handle Campaigns, Communities and Site Management.
• Has to handle cases and articles.
• Has to handle Opportunities and Forecasts.

Mandatory skills* 

• Account, Campaign, Opportunity Management in Sales Cloud.
• Knowledge on Communities.
• CTI Implementation.
• Experience with Service Cloud including: Service Console, Customer Portal, Case Feed, Knowledge Base and Entitlements is required.

Good to have skills* 

• Either Sales or Service Cloud Certification would be an added advantage.
  

Thanks,

Surendra Tummalacherla

SoftHQ

Sr.US IT Recruiter

Direct: 858-658-9200 X 618| Fax: 858-225-6834 |

E-mail: surendra@softhq.com 

G-Talk: surendra.usitrecruiter@gmail.com

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