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Monday, March 28, 2016

ServiceNow CMDB Developer in Los Angeles, CA

Dear,

My name is Pradeep Kumar, I am looking for suitable candidate for below position and I found your profile over the job portal please do let me know if your profile is a match for this position and you are also available for new project

 

ServiceNow CMDB Developer
Los Angeles, CA


NOTE: If you are submitting any H1B or GC-EAD candidate than please submit their below Details. Without details I am not able to submit the profile. Or if you can't share the below details then kindly don't submit candidate.

 

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Date of Birth:

 



Job Summary
The ServiceNow CMDB Developer will be primarily responsible for leading the design, development, configuration and deployment activities of the CMDB, Change and Discovery applications including integrations with third-party systems and support during version upgrades.
The candidate will also need to have in-depth knowledge of all ITSM modules (Change Management, Incident Management, Release Management, Configuration Management, Problem Management, Knowledge Management, and Service Catalog).

Job Responsibilities
1.        Leads development for the design, administration, and continuous improvement of the CMDB and its associated automated discovery tools.
2.        Provides proactive expertise and direction regarding CMDB depth and breadth, attribute granularity, security approach, automated configuration item (CI) discovery, data normalization, integration approaches, etc.
3.        Provides expertise in CMDB Data Model and Discovery for development to ensure CMDB is accurate and discovered elements are under the change control qualification requirements.
4.        Primarily responsible for building the CMDB integrations with the enterprise monitoring and service management tools.
5.        Define reporting standards and metrics and implement periodic CMDB reporting in support of IT service management processes (incident, problem, and change management).
6.        Works on complex development including Business Rules and Scripts (Client, Script includes, UI Pages, UI Scripts) etc.
7.        Provides expert-level support and technical mentoring to junior developers and platform administrators.
8.        Maintains an active list of all CMDB data cleanup efforts and prioritize as needed so the CMDB usability is the highest priority.
9.        Confirm that CMDB data accuracy auditing is in place and present a metrics Wiki page or portal that provides these metrics.
10.        Design and develop ServiceNow hardware and software asset management module for tracking and analyzing technical and financial data of company software, hardware, and equipment from requisition through retirement.
11.        Design software asset reconciliation and audit activities on a timely basis, including financial, licensing, warranty, and maintenance/support contract information.
12.        Supports continuous improvement efforts to enhance our ServiceNow solutions.

Technical Requirements
1.        Must have at least 3 years of hands-on experience in ServiceNow with advanced customizations including Business Rules, UI Pages, UI Macros, UI Scripts, Script Includes, Client Scripts, workflows, custom tables, reports etc.
2.        Must have ServiceNow Discovery knowledge involving various SSH, PowerShell, WMI and MID server configuration.
3.        Strong experience in web development frameworks such as Angular or Backbone and one (or more) scripting languages: JavaScript Python, Perl, Unix Shell, Windows Shell). JavaScript is preferred.
4.        Web services experience required including SOAP, REST, JSON, and XML based integrations with various authentication options/techniques.
5.        Experience with sourcing CMDB content from multiple discovery tools using various integration methods.
6.        Experience aggregating, reconciling, normalizing data from disparate sources into a single CMDB.
7.        Experience with ServiceNow Discovery or integration tools such as CyberArk, SCCM or AirWatch.
8.        Experience with ServiceNow IT asset management lifecycle processes, licensing and contracts modules.

General requirements
1.        Understanding of basic relational data modeling concepts.
2.        Strong process understanding with knowledge in ITIL v3 framework.
3.        Strong analytic and decision-making abilities.
4.        Ability to collaborate with others and to facilitate diverse views to common working understanding.
5.        Strong communication skills, both written and verbal and demonstrated ability to influence and consult including providing options with pros, cons and risks around all key technical decisions during the project delivery.

 

Regards,

Pradeep Kumar

IDC Technologies, Inc. 

1851 McCarthy Boulevard, Suite 116,Milpitas, CA, USA, 95035


Office: +1. 408-459-5613 Fax: 408-608-6088

Email:  pradeepk@idctechnologies.com

Web:  www.idctechnologies.com

 

 

 

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