Please send me resumes at kkadali@vigt.com
-- Role: Network Voice Engineer
Location: Edison, NJ
Duration: 6+ Months
Responsibilities:
- Should have Good Communication skills.
- Meet the client's expectations and full fill the requirement.
- Be a team player and work with Offsite engineers.
- Day to day troubleshooting in all telecom related issues and request.
- Close tickets on time and make sure there are no SLA breach tickets.
- Protect Voice eco-system: Identify opportunities and drive service and process improvements; Incident/Problem, Change/Release, Security, Risk/Compliance, and Proactive Monitoring.
- Implement, and configure Avaya contact center solutions.
- Troubleshooting experience with managing Avaya Aura Communications Manager and Avaya adjunct applications and services,
- Hands on Knowledge on Cisco VG and troubleshooting experience on cisco CUCM
- Key capabilities include: voicemail, call accounting, call management, audio conferencing and functionality diagnostic tools.
- Capability to handle Avaya solution comprised of the following key components: a central PBX, outlying media gateways across all region, and single carrier
Thank you
With Best Regards
Varma
Vigilant Technologies
eMail: kkadali@vigt.com
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