VERY URGENT NEED - Oracle R12 CRM Functional Consultant

Dear Professional,

 

This is Lakshmi Narayana from Apokrin LLC  below is the Very urgent requirement, If you have any suitable profiles please let me know, contact me on @  703-543-9576 or  703-310-6101 Ext : 403 or mail me on  Lakshmi.narayana@apokrin.com


If you Don't want to receive my mails send me REMOVE in subject line to lakshmi.narayana@apokrin.com

H1-B COPY MANDATORY 

Skill Set

Oracle R12 CRM Functional Consultant

Work Location

Jarret way, Austin TX, 78728

Special Instructions

NA

Job Description

Oracle R12 CRM Functional Consultant

Key Skills:
· Experience of several Oracle EBS R12 upgrade, implementation and support projects.
· A minimum of 7 Years of experience working extensively on the following R12 Oracle CRM modules.
o Oracle Service Contracts
o Oracle Field Service
o Oracle Tele-service
o Oracle Install Base
o Oracle Customer Support
o Oracle Sales Intelligence
o Oracle Depot Repair
o Oracle Sales
o Oracle ASO Service
o Oracle Service
· Sound understanding of other EBS modules which interact with the CRM modules like Accounts Receivables, Order Management, Inventory etc.
· Ability to author excellent customer facing artifacts like Functional Design Documents, Test Scripts, Configuration Documents etc
· Excellent communication and relationship building skills with business users, development teams, third party vendors and system administrators.
· Excellent problem solving and analytical skills
· Excellent time management and multi-tasking skills

Job Description:
· Participate in Knowledge Transition sessions with the Business Users to understand the As Is business process flows
· Update Functional Design Documents, Configuration Documents as needed.
· Prepare SIT and UAT test scripts.
· Analyze and provide solutions to the defects raised during SIT,UAT and post Go-live support period. Work with the development team to get the defects fixed and deployed.
· Perform the needed configurations for the CRM modules during SIT, UAT and cut-over.
· Prepare end-to-end business process training material and deliver the training to the business users.
· Post go live, conduct transition sessions, for the CRM business processes, with the client EBS support team
· Provide functional support to the development team, as needed, throughout the project duration.
· Liaise with the end-users to understand their concerns and provide meaningful solutions, as and when needed.

 

Thanks & Regards,

Lakshmi Narayana

Sr IT Recruiter,  Apokrin LLC.

Lakshmi.narayana@apokrin.com

Direct : 703-543-9576 | www.apokrin.com

Board : 703-310-6101 Ext : 403

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