Phone Then Skype : SAP Consultant with SAP Service Management || Raritan, NJ ||

Dear Partners,

Hope you are doing great, please go through the below requirement and let me know if you have suitable consultant.

 

Role: SAP Service Management Specialist – Multiple Positions

Location: Raritan, NJ.

Duration: 6-month contract

Mode of interview: It would be a quick phone call, and then Skype with the Account Executive. After that, they would speak directly with the client and set up an interview.

 

they want to fill these ASAP and they need two of them.

 

They need to have experience with Solutions Manager and SAP knowledge, 3 or more years.

 

This is an opportunity to be an integral team member of our Fortune 10 client's Application Service team to help deliver SAP service management activities to the business unit IT departments and other internal business customers.

This role will drive incident resolution with root cause investigations, coordinate execution and communication of all processes related to Platform maintenance including, but not limited to, platform improvements, preventative maintenance, and capacity planning.

Additional Responsibilities:

·         Coordinate service management activities for SAP platforms

·         Drive IT components of governance meetings with the business stakeholders

·         SOW management and day to day operational activities related to platform management

·         Platform metrics management and financial tracking

·         Plan and manage outage windows for IT activities

·         Coordinate problem management for support team

·         Manage help desk environment and team

·         Play role of change champion for solution manager and manage SLA compliance by vendors

·         Drive incident resolution with root cause investigations, coordinate execution and

·         Role will be required to thank broadly about the implications of work plans and how they may impact other areas of the organization

What you will need to be successful:

·         Bachelor's degree and 3+ years of service management experience to include incident and problem management

·         Knowledge of SAP

·         Knowledge of Solution Manager tool (or a similar incident manager platform)

·         Knowledge of the pharmaceutical industry

·         ITIL knowledge is preferred

 

 

 

Anupam Amita | Technical Recruiter | Apetan Consulting LLC Tel: 201 620 9700*107 | Fax : 201-526-6869 Mailing Address : 72 Van Reipen Avenue pmb # 255 Jersey City, NJ 07306 Corp. Office : 15 Union Avenue,  office # 6,  Rutherford, New Jersey 07070 Anupam@apetan.com | www.apetan.com      Disclaimer: We respect your Online Privacy. This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. If you are not interested in receiving our e-mails then please reply with a "REMOVE" in the subject line at remove@apetan.com and mention all the e-mail addresses to be removed with any e-mail addresses, which might be diverting the e mails to you. We are sorry for the inconvenience.

 

 

 

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