Hiring for Avaya Engineer at Englewood, CO || Contract Position

Hi 

Please lookup the below position and if you feel comfortable, then please
send me your updated resume 

 

Job Title: Avaya Engineer

Duration: 6+ months                                           

Location: Englewood, CO

 

Job Description :

•             Excellent problem solving skills with desire to take on responsibility.

•             Good understanding on process.

•             Excellent communication skills, should have worked in global delivery model.

•             Good understanding on product SLA's and support metrics.

•             Ability to grasp problems and understand issues quickly and provide solutions.

•             Ability to reason and think logically

•             Strong attention to detail in regards to project planning and documentation

 

Job Requirement :

Oracle Acme is a required skill.

 

Product Knowledge:

•             Candidate must have good Knowledge on Oracle Acme.

•             Knowledge on Unified Communication, Contact Center, Gateway solution products for Avaya Aura (SM, SMGR, CM), Avaya CMS, Avaya AES & Sonus.

•             Good understanding on PSTN/PBAX solution deployments.

 

Troubleshooting knowledge on the following:

•             Trunk side issues (Audio quality, call drops).

•             CMS reports, Access.

•             CM Vector, VDN,

 

Configuration knowledge:

•             Configuring CM, CMS, AES.

•             Configuration of Vectors, VDN, Skills, Agents, Extensions.

•             Configuring AES for CM Switch, PG's & Adjunct.

 

 

 

Thanks and Regards,

Abhishek Kumar

Next Level Business Services, Inc.

An Oracle Recognized Partner & An ISO 27001 and 20000-1 Certified & Minority Business Enterprise (CMBE) 

t:  904-267-0743 f: +1 (608) 646 8326

e: abhishek.kumar1@nlbservices.com | w: www.nlbservices.com

a: 8613 Old Kings Road South, Unit 303, Jacksonville, Florida 32217

 

 

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