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Vineet@1pointsys.com
Title: Digital Communications Technician
Location: Ca
Duration: 12-month (possibility of extensions)
Hourly: Up to $22/hour on C2C
Proffered Local Candidates only.
INTERVIEW PROCESS:
They will conduct a phone interview, then a video-skype interview, then an offer. Need to be present in California during the fingerprinting background check process after an offer is made.
JOB DESCRIPTION:
OBJECTIVE
To acquire the services of two (2) Consultants at the level of a Digital Communications Systems Technician (DCST), to assist company's (ISD) Voice and Video Applications Division's (VVAD) Telephone Maintenance Section (TMS), Telephone Installation Unit to install, configure and test repair digital and Internet based communications systems, infrastructure, and equipment. The Consultants shall also assist TMS maintain server supporting applications such as voicemail, call recording, automated telephone attendants, and interactive voice response.
The Consultants shall have knowledge of the protocols, procedures, techniques, and equipment used to install, configure, test, maintain, and repair telephone and Internet based digital communications systems, Private Branch Exchange (PBX) and key switching systems, and related equipment; or network telecommunications circuits, and data communications equipment such as modems, channel banks, multiplexers, and digital repeaters.
BACKGROUND
TMS provides internal and external customers support of premises-based and centralized telephone systems in two areas: Telephone Systems Repair and Telephone Systems Adds, Moves, and Changes. This section provides support on the Cisco Voice Over Internet Protocol (VoIP) phone system, NEC NEAX 2000 and 2400 series, and Nortel SL-1 series PBX, and associated maintenance and test terminals as well as the Nortel Meridian key telephone systems. TMS is vital in providing communication.
The Telephone Installation Unit adds, moves, and changes the configuration of telephone systems priced on a time and material basis. Services under this category include billable repairs to equipment not covered under Telephone Systems Repair such as facsimile machines, ACD Servers, Voice Mail Servers, modems, and Nortel Meridian key telephone systems. Additionally, this unit performs moves, adds, or changes for VoIP sites including Cisco VoIP telephones for both IP Telephony and IP Contact Center.
DESCRIPTION OF DUTIES
Consultants shall perform all of the duties listed below:
· Install, configure, and test digital and Internet based communications systems, infrastructure, and equipment, including servers supporting applications such as voicemail, call recording, automated telephone attendants, and interactive voice response.
· Troubleshoot circuits, systems, infrastructure, and equipment.
· Install, program, and test PBX and key telephone switching systems, and related equipment, such as NEC, Northern Telecom (Nortel) or Meridian.
· Provide technical support for telephone moves, additions, and changes.
· Install and configure digital network telecommunications circuits, and digital communications equipment.
· Under direction from network systems administrators or telecommunications systems engineers, install and remove network communications hardware such as routers, local area network and wide area network switches, or gateways.
· Install and remove cabling infrastructure such as copper and fiber-optic cables, wire management systems, patch panels and jacks according to industry standards.
· Confer and consult with vendors and other representatives regarding installation of digital communications systems and equipment.
· Work closely with vendors regarding installation of software, hardware, and circuits.
MINIMUM QUALIFICATIONS
The Consultants must meet all of the following minimum qualifications:
1. Three (3) years of experience within the last five (5) years installing, configuring, testing, maintaining, and repairing digital telephone PBX and key switching systems.
2. Three (3) years of experience within the last five (5) years installing, configuring, testing, maintaining, and repairing telephone systems including VoIP systems, infrastructure, and equipment, and servers supporting voicemail, call recording, automated telephone attendants, and interactive voice response applications.
3. Three (3) years of experience within the last five (5) years programming and deploying new VoIP phones within the Cisco Unified Call Manager as well as Cisco Unity Voicemail.
4. Must have a valid California Class C Driver License with no travel restrictions to perform essential job-related functions. Provide a copy of your valid license upon selection.
5. Must be able to frequently lift tools, supplies, and equipment weighing 10 – 25 pounds, and occasionally over 25 pounds. Equipment installation and replacement duties require incumbents to regularly use 6-foot and taller ladders, and perform tasks that require bending, stooping, squatting, twisting, and reaching. Physical dexterity, color perception, and visual acuity are required for working with color-coded wires and cables.
Vineet Mishra
Technical Recruiter
1 Point System LLC
Unit 103, 206 N College St, Pineville, North Carolina, 28134
P: 803-317-2541 E : vineet@1pointsys.com
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