J
ob cuts in IT blown out of proportion, says Infosys HR head Krishnamurthy ShankarBY BRINDA DASGUPTA
, ET BUREAU | ..
BENGALURU: The recent job cuts in the technology sector have been largely blown out of proportion, said Krishnamurthy Shankar, group head of human resource development at InfosysBSE 0.96 %, emphasising that as industries mature employees must be able to keep up with delivering high-quality performance.
In recent months, besides Infosys, big IT firms such as Wipro,
Cognizant and Tech Mahindra have all trimmed their headcounts, attributing it to building a high
performance-based work culture. At Infosys, Shankar said, attrition is at 13.8 per cent and involuntary attrition, meaning those who are asked to leave for performance and value mismatches, is at 1.3 per cent. This year the company is planning to expand its headcount in India by about 24,000, of which about half will be freshers and the rest lateral hires. "With the industry seeing many changes and the use of new technologies, it is it is more imperative than ever to meet evolving standards of performance," said Shankar.
In an effort to encourage its managers to be at the forefront of disruptions and changes in the work environment, the company last month rolled out MaQ, or Manager Quotient, a platform that utilises crowdsourced feedback and analytics to personalise the learning journey. The programme uses data culled from company surveys through the year, exit interviews and employee feedback to allow managers to see how they are doing on certain core competencies. MaQ details key aspects which Infosys expects managers to instil and demonstrate – inspire teams, execute projects, innovate on ideas and solutions, connect with people, coach other colleagues and take an interest in and being responsible for their own learning.
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