Hello Professional,
Please take a look at the following requirement and do let me know your interest.
Manager wants to hire ASAP. This is tough, but it is going to move. Please remember to send resume and full name with the submittal, along with contact details so I can qualify and submit your person quickly.
Title: Business Objects Engineer – Must have Genesys experience
Location: Pleasanton, CA
Duration: 6 months, likely extension
Start: ASAP
Required Skills:
• 3+ years experience with Genesys Info Mart (any 8.x experience preferred).
• 3+ years experience with Genesys Interactive Insights (any 8.x experiences preferred).
• Experience with the Genesys Framework, Call Routing, Stat Server
• Experience with SAP BusinessObjects administration, security, backup and restore process
• Experience with all aspects of CMC, CMS and CCM administration, including troubleshooting and tuning
• Several years of relevant work experience installing, maintaining and monitoring BusinessObjects server systems in a clustered environment
• Experience with migrating reports, universes, Dashboards etc. using Import Wizard and LifeCyle Manager
• Ability to troubleshoot performance problems with SAP BusinessObjects software such as Web Intelligence, Universes, Crystal Reports
• Business Objects Universe Design
• Advanced SQL and Oracle Databases
• Understanding of Info Mart detail data and how it is populated within the Info Mart data model
Highly Desired Skills:
• Familiarity with contact center metrics and advanced contact center reporting.
• Extensive Genesys reporting and support experience within a large contact center enterprise.
• Experience with the Genesys Framework, Call Routing, Stat Server, CCPulse, Call Center Analyzer (CCA) and Advisor.
• In depth understanding of SAP BusinessObjects architecture.
| Best Regards:: | Fredric Miller | Sr. IT Recruiter Direct: 201-266-0564| Fax: 201-641-0110| fredric@pullskill.com | E-Verified | Certified Minority Women Owned Business Enterprise (MWBE) |
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