Greetings!
Good Morning,
Thought provoking topic, I endorse Dr Chatterjee comments about ISO, QMS....
I suggest besides Financial audit, the formats on Social Audit also need to be developed and reported viz
Number of BPL category students vis- a -vis total
Number of Students per section
Student Teachers Ratio
Alumni Tracking....
etc
Best
Ashwani
Best Wishes and Regards
अश्वनी
Ashwani Kumar
Center for Developing Human Resources
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On 7 June 2016 at 09:48, Chittaranjan Chatterjee <crchatterjee@gmail.com> wrote:
Dear Sir,Ambit of ISO or QMS are not symmetrical or does not take into cognisance of various issues of Performance Audit as has been discussed in the write-up.On Mon, Jun 6, 2016 at 7:23 PM, kiran paranjpe <kdparanjpe@rediffmail.com> wrote:
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Sir, Many Institutions are ISO9001 certified and QMS audit does take place. This ought to
be adequate for an Institution to improve their performance year after year.
Cheers!
K.Paranjpe
On Mon, 06 Jun 2016 11:29:01 +0530 Nagarajan Vasudeva Rao wrote
>Mr.Chatterjee's inspirational thoughts on performance audit for educational institutions
is a welcome suggestion.
Institutions have audit process for accounts administration. They don't have audit for
performance of the institutions as such and their teaching faculty members.
Every institution takes stock of number of seats filled every year and fee remittance.
Very little concern on quality of teaching, faculty development and students'
understanding of the subjects. There is a dire need for individual performance appraisal
and audit. Every act is measurable. There must be accontability in everything.
Regards,
v.nagarajan,
Hosur
On 4 Jun 2016 14:11, "WebMail Help Desk" wrote:Great thoughts I
think MTC should pursue this idea with experts from
cost acounting institutes.
Regards
Narahari
On 6/3/16, Chittaranjan Chatterjee wrote:
> Performance Audit in the Educational Institution
>
> We are all aware that business performance can be measured by several
> criteria:
>
> 1. Profit
>
> 2. Return on Investment
>
> 3. Brand equity
>
> 4. Market Share
>
> 5. Customer Satisfaction
>
> 6. Employee Retention, etc
>
>
>
> When it comes to service sectors and business of intangible services, the
> same criteria can't be applied. Similarly, for education, some of these
> criteria become redundant. At the same time, to make these institutions
> viable & sustainable, proper MIS & performance appraisal reporting are
> required. Moreover, many of these get some form of direct/indirect
> financial support from government.
>
>
>
> As we have seen over the years, many institutions in these sectors have
> been set up with much fanfare and have been serving the society. However,
> with passage of time, they lose the qualities which made them stand apart
> from other peers. Often, this is because inertia sets in. This can happen
> with businesses as well, but the management keeps checking the pulse of the
> organization as outlined above and keeps changing with the times as also
> keeps on deploying additional resources (monetary/non monetary) to take the
> business to not only sustain, but take it to the next level.
>
>
>
> Everybody understands that Education should not be run purely as businesses
> and need to maintain their dignity as noble professions. At the same time,
> our experience has shown that we need to nurture and sustain these
> institutions. In spite of many competitors coming up, IIMs & IITs have
> retained their premier positions. To continue doing so for next 50 years,
> will need faculty, infrastructure, new curriculum, control over costs &
> sustained goodwill. To keep them on track, Performance Reporting relevant
> for them needs to be devised.
>
>
>
> These can't be captured on financial reporting formats of a business as we
> all know, financial reports, such as Balance Sheet and P & L A/c do not
> tell the complete story of a business.
>
>
>
> The governing authorities of education institutions are often eminent
> persons from various strata of society and government nominees. Often they
> do not have domain expertise. However, they have entrepreneurial &
> administrative skills. Given the right reporting support, they can
> discharge their duties more effectively.
>
>
>
> Institutions in these sectors are often not competitors to each other, but
> serve a certain pocket of population. Hence sharing of performance
> parameters can help to achieve the best through benchmarking.
>
>
>
> Many of these get direct government funding. Rather than just get a fund
> utilization report, it is better to get Performance Report for the benefits
> derived from deployment of these funds. Often it happens that there is need
> to put more funds to get the desired benefit, which may not be visible in
> financial/ conventional reporting.
>
>
>
> Certain subsidies are extended to these institutions. Reporting of the
> benefits derived there from and justification for the same needs different
> form of reporting. There are cases where tax benefits end up benefiting the
> people who can afford to pay higher price. Hence, this angle needs to be
> brought out.
>
>
>
> By collating reports of all organization, the apex body can often spot gaps
> in the service for the area. It may happen that there is no Management
> Educational Institution in a district, which can't be brought out by
> conventional reporting. Similarly, to direct future capex and
> infrastructure buildup, paradigm shift in reporting is required.
>
>
>
> In addition to the above, it is also necessary to apply Cost Accounting
> tools to ascertain the following & include in the Performance Appraisal:
>
> 1. "Product/Service wise" costs & revenues: To identify "segmental"
> profit/loss and identify "cross-subsidiasation".
>
> 2. Fixed & variable cost analysis: For proper pricing of services and
> identification of "need" to subsidise Capital / Operational costs
>
> 3. Optimum utilisation of assets – by increasing utilisation, cost per
> unit impact can be reduced
>
> 4. Ideal ways to recover the above
>
> 5. How proper pricing can meet twin objectives of meeting costs and
> sustaining operations
>
> 6. "Industry norms" for benchmarking
>
> 7. Fair return to all stakeholders
>
> Need for Assurance:
>
> While it is good to get Performance Report from institutions, audit thereof
> is equally important. While there may be initial resistance to the same,
> this need to be formalized for the following:
>
>
>
> 1. Major Improvements in Governance have in most cases
> come only with force of law
>
> 2. Any system improving governance is a huge VALUE ADD for
> the Society i.e. you and me
>
> 3. Authentic Past Cost Data helps in preparation of
> reliable Budget/forecast
>
> 4. Ensure proper end-use of funds
>
> 5. Identification of visible & invisible losses/waste
>
> 6. This is suggestive in nature and not punitive & provides timely
> signals for corrective actions
>
> 7. Can be a good tool for "price" determination
>
> 8. The benefits of performance far outweigh costs thereof
>
>
>
> Under the above backdrop, I suggest that being Management Teachers
> Consortium, MTC Global should put up a proposal to the Institute of Cost
> Accountants of India (ICAI) for preparing a Guidance note on Performance
> Audit Format for economic viability and sustainability of the Institution
> in the future days to come.
>
> --
> Warm Regards
> CMA Chittaranjan Chattopadhyay
> Former Chairman, EIRC of ICAI (Formerly ICWAI)
> Founder Trustee of Society for Human Aptitude Knowledge Training &
> Implementation (SHAKTI)
> 09433013380
> *"They alone live who live for others, rests are more dead than alive."-
> Swami Vivekananda. *
>
> --
> The views expressed are individual and not necessarily MTC Global also share
> the same views.
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--
Dr.N.S.Narahari
Professor & Head,
Department of Industrial Engineering & Management
RV College of engineering
Bangalore-560059
Ph 91-080-67178032
Mobile :-09880311128
Personal E- Mail nsnarahari@gmail.com
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--Warm Regards
CMA Chittaranjan Chattopadhyay
Former Chairman, EIRC of ICAI (Formerly ICWAI)
Founder Trustee of Society for Human Aptitude Knowledge Training & Implementation (SHAKTI)09433013380
*"They alone live who live for others, rests are more dead than alive."- Swami Vivekananda. *--
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