RE: [ vuZs.net ] Need Solution of Eng101 3rd Assignment


 

 

 

Functions to match

Phrases to move  

1

Apology for the error or fault

I would like to apologies for the error made by our company.

2

Accepting a Complaint

We agree that the usual high standards of our products were not met in this instance.

3

Acknowledging receipt of a complaint letter

Thank you for your letter of 3 February.

4

Explanation of the fault

This was caused by an unexpected malfunction.

5

Assurance

We assure you that this will not happen again.

6

Replacement of goods

We have dispatched the new items.

7

Regret at dissatisfaction

We understand how disappointing it can be when your expectations are not met.

8

Rejecting responsibility

I regret to inform you that we cannot take responsibility for this occurence.

9

Reasons for the rejection

This is because the item was on sale, and therefore refunds and returns are not permitted.

10

A concluding sentence aiming at retaining the goodwill

We look forward to your continued custom, and to serving you again.

 

 

 

 

 

 

Question No 2 Solutions

 

 

 

 

Meeting Minutes

aGENDA

Quality Control Process

dATE

26-4-2012

tIME

10:05 a.m.

lOCATION

Conference Room, 7/F, Phase I, Academic Complex

Note taker

Department of Computer Science and Engineering

Attendees

Members of the Department. Dr. Matthew Associate Dean of Engineering, and Miss Angela Yu (recorder)



Date: Tue, 5 Jun 2012 01:39:31 -0700
Subject: [ vuZs.net ] Need Solution of Eng101 3rd Assignment
From: bc110200386@vu.edu.pk
To: vu-study-corner@googlegroups.com
CC: vuhelp_pk@googlegroups.com; vuzs@googlegroups.com; blue_heaven@googlegroups.com

i Need Solution of Eng101 3rd Assignment.. plz Help
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