Direct Client Req:
Project : ETL Informatica Support
Job Title : Support Analyst
Work Location : Fort Worth, Texas
Relevant Experience (Yrs) : 6+ Years (minimum)
Technical Skills :
. Must have managed one or more support projects
. Excellent skills in debugging complex SQL queries.
. Good experience in PL/SQL, Unix shell scripting
. Excellent communication skills
. Hands on OBIEE analytics.
. Ability to troubleshoot and debug an issue, conduct root cause analysis and resolve the issue within SLA.
. Monitoring ETL batch jobs and performance tuning.
. Present permanent solutions to IT.
. Effort estimation.
. ITIL support processes.
. Well versed with developing time, resource estimates and project plans for execution.
Preferred Experience
. Hands-on experience in Airline industry.
. Ability to understand loyalty concepts and map suitable entities in Siebel based on requirements
Roles & Responsibilities
. Issue resolution for daily support issues.
. Customer expectations management.
. Daily interactions with IT & Business champion.
. Ability to delegate work.
. Work in onsite-offshore delivery model.
Thanks.
-
Mayank Sharma
IDC Technologies Inc.
Ph: 408-852-7193
Email: mayank@idctechnologies.com
GTalk: mayank.cts@gmail.com
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Need ETL Informatica Developer(Support Project), Fort Worth, Texas
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