Hi,
We are in urgent need of consultants for these below requirements, please forward your updated resume along with current contact information, or perhaps you can recommend someone who would be interested in this position
Title : Remedy Support Analyst
LOCATION : Bentonville, AR
DURATION : 6 months-1 year.
Job Title : Remedy Support Analyst
Job Descriptions:
· Application stability
· L2 & L3 Activities: Temporary and Permanent fix all incidents/ problems raised
· Application Performance improvement
Experience required: 4 – 7 years
Relevant Experience (Yrs): 4 – 7 years
Technical/Functional Skills :
BMC Applications BMC Remedy AR System 5.x/6.x/7.1/7.5/7.6, ITSM 6.x/7.x BMC Remedy Service Desk 7.0.x (Incident Management, Problem Management), BMC Remedy Change Management 7.0.x, Asset Management 6.0.x, SLM (SLA), Configuration Management Database (CMDB) 1.x/2.x, Sservice Request Management 2.x, Remedy Mid-Tier 6.x/7.x, Remedy Email Engine 6.x/7.x, BMC Remedy Assignment Engine, BMC Remedy Approval Server 6.x/7.x, BMC Data Management Tool, Remedy Import, BMC Atrium Integration Engine, BMC Remedy Migrator, Panacea Workflow Studio
Operating System Microsoft Windows NT/2000/2003/2008/XP/Vista, Sun Solaris 5.8/5.9/5.10 and Red Hat Enterprise Linux 5.1, HP-UNIX 11.x
Databases Microsoft SQL Server 2000/05, Oracle 8i/9i/10g/11g, Informix 9/10
Web Servers Tomcat, Apache, IIS, Oracle Weblogic, IBM WebSphere
Languages HTML, CSS, PL/SQL, TSQL, Shell Scripts
Other Tools SQL Navigator, TOAD, Putty, MS Visio, VMware Languages ESX, Business Objects Crystal Report Server
Roles & Responsibilities :
· Monitor and resolve service requests in accordance with published SLAs
· Documentation, follow-up and Maintenance of Released Applications.
Generic Managerial Skills :
· Good written and verbal communication in English
· Excellent time management, planning and organization skills
· Ability to multi-task in a fast paced environment and act with a sense of urgency
· Contribute individually with minimal supervision and as part of a team
Education : Graduate
Thanks & Regards……….
Majid Khan | Senior Executive --- Recruitment
US Tech Solutions Inc | Jersey City, New Jersey.
Voice: 201-524-9600 Ext : 132
Fax : 201-524-9601
http://www.ustechsolutions.com
Jersey City, NJ-07302
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