Hello,
I have below requirement with My client at Bloomington, IL. Let me know if you are interested.
You could send the resume to Nitya@techstargroup.com or reach me on 972-455-8152.
Job Title: Configuration Manager / Release Manager
Location: Bloomington, IL
Length: 9+ months
ROLE DESCRIPTION –
This resource will focus on Configuration Management and will need to be skilled in the following Tools:
Service Manager, Enterprise Architecture Tool (MEGA), Registration & OwnershipTool (ROVR), WebSphere Service Registry Tool (WSRR), universal Configuration Management Database (uCMDB).
Responsibilities include:
Competencies: Communication, Relationship Building and Initiative.
· Ability to interact and communicate with Architects
· Ability to interact and communicate with Developers
· Ability to interact and communicate with their areas service management folks (Incident Coordinators, Problem Coordinators)
· Identify Configuration Items (both dedicated and critical shared CIs) that are part of the Service being provided.
· Ensure that the relationships between CI's are defined and established to provide and end-to-end view of a Service.
· Identify service receivers and service providers (service chain).
· Ensure all CI's related to the Service, along with associated documentation, are kept current with Service changes (ex: Post-production, relationship changes between CI's, etc..)
· Ensure a high quality of configuration data for area/function represented. Mature the discipline within area/function represented.
· Identify Service Receivers that may be impacted if the CIs governed by the Service are changed, added, or deleted.
· Collaborate with Service Level Liaison, Incident Coordinator(s), Problem Coordinator(s), Change Coordinator(s), and Release Coordinator(s) to analyze and improve upon service performance in meeting established SLOs.
· Collaborate with the Change Coordinator and other analysts to identify and communicate the impact of updates or changes to CIs upon which the Service depends.
· Be a primary resource for area/function represented on education for configuration management and interaction with other ITIL disciplines.
· Build awareness of ITIL and configuration management in your area/function. Develop team members and ensure close cooperation between SLM, SLL, and Service Coordinator.
· Know the processes, sources of config data, and the flow through the system.
· Incorporate the usage of config management and data into the processes used in area/function. Take advantage of the data and relationships and ensure its proper usage.
Thanks & Regards,
Nithyanandam P
Techstar Consulting Inc.
"Certified Woman Owned Minority Business Enterprise (WMBE)"
Direct: 972-455-8152│Fax: 214-292-8874│
Y ID: mailnithyamail
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