Dear Professionals,
Please have the below requirement and send me your consultant resumes ASAP
Please reply at dennis.hall@panzersolutions.com
Please have the below requirement and send me your consultant resumes ASAP
Please reply at dennis.hall@panzersolutions.com
Position: IVR Developer
Location: Downtown Chicago, IL
Duration: 6 months + extensions
POSITION OVERVIEW: This developer position will participate in the detailed design, construction, implementation, and support of an enterprise IVR (Interactive Voice Response) application. Write new programs of moderate to high complexity, working with complex applications systems designs and specifications while utilizing standard procedures and techniques. Formulate concepts and develops solutions of application programs for the full life cycle (design, code, test, implement) of projects.
VXML- Supporting existing code and unit testing it. Resolving defects identified during user acceptance testing.
With regards to the IVR,- Making changes to existing IVR
Breakdown % of the daily functions?- No admin. All work will be development, testing, etc. Tasks related to work in question #1. I don't have percentages.
Why do you need this person?- Need them to help complete project work. Project is starting Design phase; will need them through Development, Testing and Implementation in late June to mid July
What extend to they need to know Java/J2EE> See description below. Some of the language is standardized (e.g. it makes reference to writing new programs but that is
With regards to the IVR,- Making changes to existing IVR
Breakdown % of the daily functions?- No admin. All work will be development, testing, etc. Tasks related to work in question #1. I don't have percentages.
Why do you need this person?- Need them to help complete project work. Project is starting Design phase; will need them through Development, Testing and Implementation in late June to mid July
What extend to they need to know Java/J2EE> See description below. Some of the language is standardized (e.g. it makes reference to writing new programs but that is
unlikely with this particular project. However we are looking for the ability in case there are additional projects in the future).
ESSENTIAL RESPONSIBILITIES:
Design, create and implement effective, natural language call flows with a high degree of usability.
Analyze and define system requirements for IVR applications to meet business requirements.
Prepare and maintain complete programming specifications, functional design, and technical design documents.
Analyze, code, test, and debug the application
Support testing, debugging and resolution of issues.
Participate in and assist with user focus groups, tuning, usability testing, re-factoring, optimizing call flows.
Perform troubleshooting and analysis to assess root cause of application issues.
Make recommendations to improve operating efficiency and functionality of voice user interface.
Provide regular status reports.
Adhere to all policies and procedures concerning all confidential information including but not limited to internal use and restricted information, including Protected Health Information (PHI).
Design, create and implement effective, natural language call flows with a high degree of usability.
Analyze and define system requirements for IVR applications to meet business requirements.
Prepare and maintain complete programming specifications, functional design, and technical design documents.
Analyze, code, test, and debug the application
Support testing, debugging and resolution of issues.
Participate in and assist with user focus groups, tuning, usability testing, re-factoring, optimizing call flows.
Perform troubleshooting and analysis to assess root cause of application issues.
Make recommendations to improve operating efficiency and functionality of voice user interface.
Provide regular status reports.
Adhere to all policies and procedures concerning all confidential information including but not limited to internal use and restricted information, including Protected Health Information (PHI).
TECHNICAL QUALIFICATIONS:
Minimum 5 years of solid software programming experience in developing web applications in a J2EE environment using IBM Rational Application Developer IDE.
Experience in VXML, service-oriented architecture, object-oriented design, XSLT, Java and J2EE. Knowledge in IVR applications using VoiceXML (VXML).
Experience working with Web Services using XML.
Excellent knowledge using the Spring framework for web applications and CVS
Good knowledge on Struts, MVC, HTML , JSP, Open source Java frameworks and technologies, such as Apache Common utility, Ant build file, Junit testing
Should have good experience in Database SQL query, JDBC programming, Basic Design Patterns and software development methodology.
Minimum 5 years of solid software programming experience in developing web applications in a J2EE environment using IBM Rational Application Developer IDE.
Experience in VXML, service-oriented architecture, object-oriented design, XSLT, Java and J2EE. Knowledge in IVR applications using VoiceXML (VXML).
Experience working with Web Services using XML.
Excellent knowledge using the Spring framework for web applications and CVS
Good knowledge on Struts, MVC, HTML , JSP, Open source Java frameworks and technologies, such as Apache Common utility, Ant build file, Junit testing
Should have good experience in Database SQL query, JDBC programming, Basic Design Patterns and software development methodology.
PREFERRED:
• Javascript, xml experience all desirable.
• Healthcare industry experience.
• Good communication skills.
• Javascript, xml experience all desirable.
• Healthcare industry experience.
• Good communication skills.
Thank you for your time and look forward to work with you.
_______________________________________________________________________________
Thanks
Dennis Hall | Sr.Technical Recruiter
Panzer Solutions LLC
dennis.hall@panzersolutions.com
Direct: 203-652-1444 Ext 123
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