Need Business Objects (BO) @ CA

Dear,                                     

We currently have an opportunity for a. Business Objects with a major company located in CA.

 

Job Title

:

 Business Objects Engineer – Must have Genesis experience

Location              

:

Pleasanton, CA

Duration                        

:

6 months, likely extension

Job Description

                          

 

 

 

 

:

Required Skills:

•         3+ years experience with Genesys Info Mart (any 8.x experience preferred).

•         3+ years experience with Genesys Interactive Insights (any 8.x experiences preferred).

•         Experience with the Genesys Framework, Call Routing, Stat Server

•         Experience with SAP BusinessObjects administration, security, backup and restore process

•         Experience with all aspects of CMC, CMS and CCM administration, including troubleshooting and tuning

•         Several years of relevant work experience installing, maintaining and monitoring BusinessObjects server systems in a clustered environment

•         Experience with migrating reports, universes, Dashboards etc. using Import Wizard and LifeCyle Manager

•         Ability to troubleshoot performance problems with SAP BusinessObjects software such as Web Intelligence, Universes, Crystal Reports

•         Business Objects Universe Design

•         Advanced SQL and Oracle Databases

•         Understanding of Info Mart detail data and how it is populated within the Info Mart data model


Highly Desired Skills:

•         Familiarity with contact center metrics and advanced contact center reporting.

•         Extensive Genesys reporting and support experience within a large contact center enterprise.

•         Experience with the Genesys Framework, Call Routing, Stat Server, CCPulse, Call Center Analyzer (CCA) and Advisor.

•         In depth understanding of SAP BusinessObjects architecture

Additional Notes:

:

 

 

 

 Send the resume to Manideep@pullskill.com Along with the contact details

 

Thanks & Regards :

Manideep | Pull Skill Technologies Inc. | IT Recruiter                                                                                                                                                                                           

Office: 201.484.7871 | Fax: 201-641-0110 | Email:Manideep@pullskill.com

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