Client need Java Support / Coordinator // Niskayuna, New York // Contract job

Hello,

I am Sandeep Lamba, Sr. Technical Recruiter with American CyberSystems.
ACS is a multinational organization with more than $400 million in
sales, more than 6,500 employees and locations all over the globe. Our
focus has allowed us to serve clients in virtually every industry,
from startups to Fortune 100 enterprises.
If you are looking for a job change, then does reply me with your
updated resume, visa status, and expected Pay Rate ASAP.

Job Title: Java Support and onsite Coordinator
Location: Niskayuna, New York
Duration: 3 Years / 36 Months

Total experience in required skill (years) 3+ Years expereince in J2EE
Application Support
Mandatory Technical / Functional Skills:
This Contractor is required to be a U.S. Citizen OR Green Card due to
duties that may expose the employee to Export Control restricted data.

• Ability/willingness to learn and support Livelink, PHP, ASP,
Workflow based applications and Web Server environments
• PL/SQL experience
• Ability to provide results, working independently with limited
direction of others.
• Strong business, customer support, and interpersonal communication skills

Roles and responsibility: Primary area of responsibility will be
Web Application Support
• Application support for multiple applications globally which
includes Java/J2EE, PHP , ASP, and Support central technologies
• Initiating and Coordinating Incident Response Activities on Incidents.
• Provide support throughout the application lifecycle using the
standard customer defined support environment comprised of process,
hardware, software, and network connectivity
• Coordination with Oracle technical team for raising SR & follow-up
for issue resolution
• Support third-party applications
• Update application code & database objects/data, as applicable.
• Perform comprehensive testing – functionality testing, regression testing
• All incidents to be tracked through Issue Tracker/Problem Management
Ticket till RCA is identified/issue is fixed
• Support central applications support.
• Deliver enhancements and change with quality and on time (as per
SLAs defined in this document).

Desirable Technical / Functional Skills:
• To carry out security testing to identify any vulnerabilities in code.
• Review Support metrics, reports and trends with customer Leader on a
weekly basis
• Document and update the issue resolution knowledge-base on timely basis
• Ensure comprehensive user training and timely communication to GE
whenever required during the support process.
• Assist infrastructure team in case of unplanned outage
• Operational support for LiveLink using Open Text Enterprise Content
Management System.
• Proactively identify and eliminate problems and bugs in existing
applications, with adequate approvals from customer
• Provide support for the planned outages during on/off work hours


Thanks & Regards
Sandeep Lamba
Sr. Technical Recruiter
ACS Global Services | 2400 Meadowbrook Parkway; Duluth, GA 30096
Phone: 678-207-5264
E-mail: sandeep.lamba@acsicorp.com || Web: www.acsicorp.com

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