Desktop Support Admin..........(Chicago, IL).......(12 months /Contract)..............(Only Phone Hire)

URGENT REQUIREMENT…….

 

Send Resume to javed.ansari@rgtalent.com

also keep in cc my gmail id    javed.rgtalent@gmail.com

 

Hi,

I have an urgent requirement with one of my clients, details given below. If you find your self suitable for the position, please send me your latest updated resume along with contact details. Please include your employer details as well.

 

Job Title	Desktop Support Admin
Project Location	Chicago, IL
Duration	12 months /Contract

 
Interview Mode: Only Phone Hire

Skills Required and Job Description:

Position Description: Responsible for providing support to internal customers on the deployment, usage, and troubleshooting of collaboration technologies (Lotus Notes Email and SharePoint), which consists of desktop and laptop computers (both hardware and software), handheld Blackberry, iPhone, or other Smart Phone devices, Anyplace VPN and Virtual Desktop (VDI) remote access, and Lotus Notes email and related technologies. Candidate will have expertise in Windows and Apple operating system and devices.  Candidate will have experience in providing excellent customer support, both at the desk and using remote control access.   Skills Required:   Responsible for provisioning and supporting internal desktop, laptop, and remote access customers using Lotus Notes and Sharepoint core and related products including: Sametime, Notes Databases, Document Libraries, Communities etc.   Responsibilities include: responding to customer questions on usage, troubleshooting customer issues, and responding to Lotus Notes incident calls through the Service Desk tool.  Additional responsibilities include support and troubleshooting Blackberry issues as they relate to Lotus Notes.   Position will have responsibility within the following tasks for Email and SharePoint on the project ·Provisioning User Accounts ·3rd Level Customer Support ·User Documentation ·Communication ·Training ·Rollout ·Secondary rollout (Post January Voice migration) ·Desktop Migration ·Unified Communication Rollout   Candidate will display strong customer service and good people skills.  Job requirements include:   ·3-5 years experience supporting Windows-based desktop and laptop computers (hardware & software) ·3-5 years experience supporting Windows (XP and or Windows 7) and Microsoft Office ·Experience supporting Apple devices (MACs, iPads)  ·Experience providing support to remotes users (VPN, VDI, etc)   ·Experience supporting Lotus Notes  ·Experience supporting SharePoint ·Experience supporting Blackberry users preferred

 

 

Thanks & Regards

Javed Ansari

(TEAM LEAD RECRUITER)

 

RG Talent Inc.

32108 Argonaut way,

Suite # 157, Fremont, CA 95438

Phone :  510-443-0757 Ext-119 Fax      :  510-952-4633

Email   : javed.ansari@rgtalent.com YIM/GTalk --> javed.rgtalent

In my absence please contact Kumar Gourav at the following address kumar.gourav@rgtalent.com

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