Hiring for Linux-Unix Engineer- Web Application Tier 2 support for Bellevue, WA | GC , USC Only

Hi                         

Please lookup the below position and if you feel comfortable ,then please send me your updated resume   

 

Position:  Linux-Unix Engineer- Web Application Tier 2 support

Location: Bellevue, WA

Duration: 6+ Month

Phone Hire
GC , USC Only

 

Web application Support Tier 2.  Not looking for an admin Linux/Unix.  Looking for a tier 2 person for support.  Must know Java, all the web app sit on a redhat server.

 

Job Description / Responsibilities

·         Provide Tier II support for a wide range of business applications across the company including deployment, support, maintenance, monitoring where required

·         Work on problems/projects of diverse complexity and scope

·         Prepared to lead and drive outage bridges, war room situations.

·         Participate in design review meetings and provide impact assessments as part of IT projects

·         Plan and coordinate the rollout of new releases and upgrades to applications

·         Effectively manage multiple issues and properly prioritize and manage them to ensure timely resolution through established incident/problem management practices

·         Adhere to established SLAs

·         Participate in testing new application and their respective changes across the enterprise

·         Assist in preparation and creation of comprehensive documentation for defined applications to include: operational runbooks, impact assessments, SOPs, application details, tools and monitoring  Participate in cross-functional meetings to aid in implementing new tools and processes for Tier I/II Operations as part of operational hand-offs

·         Continuously adopt a proactive approach to ensure application reliability and availability

·         Provide and recommend long term fixes for reoccurring issues through established problem management processes and procedures

·         Provide direction and guidance to other Application Support Analysts

·         Serve as a liaison between the business and IT functional teams, networking with senior level internal and external personnel

·         Provide 24X7 on-call rotation support for all high severity issues using independent judgment in selecting methods and techniques to provide solutions

 

Job Requirement

·         Desired Skills and Experience:

·         5-7 years primarily supporting web applications

·         Experience supporting users in a complex and global application environment

·         Ability to interpret application code in logs

·         Excellent de-bugging skills and leadership in owning and driving an issue to closure by presenting cold facts from logs and other tools.

·         Preferred to have worked on Ericsson ECE and MSDP framework.

·         Excellent troubleshooting and triaging skills. Need to own a problem, find the root cause and plan for fixing the problem in production environment

·         Excellent Linux Redhat skills needed to triaging issues on applications hosted on Linux OS

·         Some background in application development a plus.

 

 

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