[MTC Global] [Weekend Big Debate-I] Customer is King Vs Commodity

Apple CEO Tim Cook is taking a fair amount of heat for taking a shot at unnamed rivals(fyi, Google and Facebook), whose business models are more closely aligned with monetizing information they glean or are given by their customers.

As reported by Jay Yarrow at Business Insider, Cook was not specific but also not coy:

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"Our privacy is being attacked on multiple fronts," Tim Cook said earlier this week. "I'm speaking to you from Silicon Valley, where some of the most prominent and successful companies have built their businesses by lulling their customers into complacency about their personal information. They're gobbling up everything they can learn about you and trying to monetize it. We think that's wrong. And it's not the kind of company that Apple wants to be."

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EDUCATE, EMPOWER, ELEVATE
Prof. Bholanath Dutta
Founder &  President 
MTC Global: An Apex Global Advisory Body
in Management Education, ISO 9001: 2008
Partner: UN Global Compact I UN Academic Impact
Cell: +91 96323 18178 / +91 9964660759

 

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The views expressed are individual and not necessarily MTC Global also share the same views.
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