Kindly send profiles at neil@pullskill.com
Title: Voice Engineer
Location: Plano, TX
Must be local
The candidate must have excellent written and oral communication skills, should be able to work in client location with multi-vendor environment.
This is a client facing role so the candidate must be able to interact with different technical teams, and application groups to understand their requirements and provide solutions according to their requirements.
Below are some technical skills which are critical for this job role.
In addition to, the candidate should be able to understand Toyota's environment in a big picture, should be able to work with firewall team because Toyota network is so complex that both WAN and firewall groups needs to work very closely to understand any critical issues and provide solutions accordingly.
Good experience with Microsoft Lync administration.
Gather functional/business requirements and definitions for IT Unified Communications service
improvements
Interface with PMO, site walkthroughs, design, ordering equipment, receiving and installing
equipment, and provide support model for equipment (end-to-end management)
Provide project status on a regular basis as project team requires
Executive Level Support (C Level, VP, Directors) for unified communication matters like Skype
for Business
Create technical designs and specifications
Monitor and report on IT Unified Telecommunications services metrics
Tier 3 end user support for all Unified Communications (collaborative applications, video, and
voice)
Implement Unified Communications Applications into Enterprise solutions
Perform Unified Communications software and hardware upgrades
Document processes and procedures
End User Support/Training/Relations
Assist in the development of Unified Communication documents for design, implementation,
testing plans, maintenance plans, and any other unified communication related customer
deliverables
Setup and configure the Applications and/or Dial plan for Unified Communication design as
needed by the Customer.
Should have the ability for implementations/patch upgrades/configurations as needed
Troubleshoot and make administrative changes to customers' Unified Communication
environments as required
Strong Knowledge of SIP
Strong Knowledge of SBC/ECB's.
Strong Knowledge on 911
Thanks & Regards ::
Neil Brown | IT Recruiter | Pull Skill Technologies Inc.
Desk: 201.497.1010 X 105
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