| Role Definition:
Expert in professional Infrastructure team, supporting multiple business projects, maintaining and managing like-Production complex performance environment, exploring new technologies, improving processes and standards, building and troubleshooting, providing Infrastructure and Application support for Performance Engineering group.Looking out for Infra next generation in resources and tools. Key Responsibilities:
• Independently performing and leading complex Application Support team/tasks in like-Production distributed environment with diverse variety of tasks/challenges.
• Planning, designing, programming and implementing Infra utilities/activities (automated or manual)
• Ongoing learning of new product functionality, business perspective impact, alignment and close interaction with R&D, cascading the knowledge to the team at the level of documentation, sessions, tools and processes implications
• Providing FE/MW (front end and middleware) professional guidance and coaching to project management and development teams and implementation groups as well as customer architects - internal and external Amdocs customers, including stakeholders without Infra understanding
• Leading performance engineering team's deliverables: Reviewing Infra code/scripts, performing Code Drops, to meet KPIs (Key Performance Indicators) and SLA (Service Level Agreement), and initiating LL (Lessons Learned)/RCAs (Root Cause Analysis) and sharing results
• Close interaction with customer, great customer facing - providing application support through high-standard deliverables, following company methodology (in some cases defining the methodology and guidelines)
• Performing risk analysis and suggesting the optimal solution or providing mitigation plan
• Monitoring, analyzing and resolving application and middleware performance issues by adjusting performance configuration of systems, third-party SW (e.g. WebLogic, WebSphere, Tuxedo, IIS, Tibco)
• Designing, developing, configuring and administering large installations of application, third-party SW (e.g. Tibco, OSB, WebLogic, WebSphere, Tuxedo, WebSphere, IIS), for Non-Production environments
• Investigating new infrastructure technologies and developing solutions to meet business requirements
• Building team knowledge capabilities and professional development, focusing on innovations and opportunities for saving
• Being recognized authority in Amdocs in his domain, technology guru with advanced skills and vast knowledge, leading major architectural challenges and technical strategy developments, provide cost efficient E2E reusable solutions, represent SBG in Amdocs technical forums. Critical Experiences and skills:
• 7-10 years of Experience as Integration Engineer in different stages of SDLC (Software Development Life Cycle) with strong knowledge of UNIX/Linux OS, understanding system calls, kernel, memory management, user management, permissions, IPCS, Networking, File Systems, etc
• Proficiency in Programming and Shell Scripting including sed and awk, Perl, Python, PHP would be an advantage
• Fluent knowledge of Databases, SQL store procedure knowledge
• Oracle/MS SQLServer.
• Deep understanding of the front end and middleware platforms (Tibco, WebSphere, WebLogic, Oracle Service Bus, IBM MQ Series, Tuxedo, Adobe, IIS)
• Experience in integration, configuration, build out, troubleshooting, performance tuning of Middleware and front-end applications and working knowledge or Performance or Production environments including Java monitoring and debugging
• Development background strongly preferred, ability to read and understand code Outstanding communication skills, ability to talk clearly and to the point, ability to write technical documents including ability to represent the team in design reviews, conference calls internal and proven experience working with customer face to face
• Bachelor's degree in Computer Science/IT related studies required *Critical Experiences and skills:*
7-10 years of Experience in different stages of SDLC (Software Development Life Cycle) with strong knowledge of UNIX/Linux OS, understanding system calls, kernel, memory management, user management, permissions, IPCS, Networking, File Systems, etc
Proficiency in Programming and Shell Scripting including sed and awk, Perl, Python, PHP would be an advantage
Fluent knowledge of Databases, SQL store procedure knowledge
Oracle/MS SQLServer.
Deep understanding of the front end and middleware platforms (Tibco, WebSphere, WebLogic, Oracle Service Bus, IBM MQ Series, Tuxedo, Adobe, IIS)
Experience in integration, configuration, build out, troubleshooting, performance tuning of Middleware and front-end applications and working knowledge or Performance or Production environments including Java monitoring and debugging
* Development background strongly preferred, ability to read and understand code Outstanding communication skills, ability to talk clearly and to the point, ability to write technical documents including ability to represent the team in design reviews, conference calls internal and proven experience working with customer face to face
Bachelor's degree in Computer Science/IT related studies required *The Middleware engineer will:* Designing, developing, configuring and administering large installations of application, third-party SW (e.g. Tibco, OSB, WebLogic, WebSphere, Tuxedo, WebSphere, IIS), for Non-Production environments
Monitoring, analyzing and resolving application and middleware performance issues by adjusting performance configuration of systems, third-party SW (e.g. WebLogic, WebSphere, Tuxedo, IIS, Tibco)
Independently performing and leading complex Application Support team/tasks in like-Production distributed environment with diverse variety of tasks/challenges.
Providing FE/MW (front end and middleware) professional guidance and coaching to project management and development teams and implementation groups as well as customer architects - internal and external Amdocs customers, including stakeholders without Infra understanding
Leading performance engineering team's deliverables: Reviewing Infra code/scripts, performing Code Drops, to meet KPIs (Key Performance Indicators) and SLA (Service Level Agreement), and initiating LL (Lessons Learned)/RCAs (Root Cause Analysis) and sharing results. |
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